Softabase

17hats vs Agile CRM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

17hats logo

17hats

7.5(350 reviews)

All-in-one business management app for freelancers: proposals, contracts, invoicing, scheduling, and bookkeeping in one place.

Agile CRM logo

Agile CRM

7.5(620 reviews)

All-in-one CRM combining sales, marketing automation, and customer service tools at aggressive price points.

Quick Comparison

Aspect17hatsAgile CRM
Best ForFreelance photographers, designers, and consultants managing 15-30 active clientsBootstrapped startups needing an all-in-one platform on a tight budget
Pricing ModelSubscriptionFreemium
Starting Price$15/moFree
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating7.5/107.5/10

Pros & Cons

17hats

Pros

  • Replaces 6+ separate tools for proposals, contracts, invoicing, scheduling, and bookkeeping
  • Automated client workflow chains from lead capture to signed contract to invoice in minutes
  • Flat monthly pricing with unlimited contacts β€” no surprises as your client list grows
  • E-signature built into contracts eliminates the need for DocuSign or HelloSign
  • Bookkeeping module generates profit/loss reports sufficient for tax preparation

Cons

  • Built for solopreneurs only β€” no team features, task assignment, or multi-user collaboration
  • No sales pipeline management or deal tracking for structured selling processes
  • Scheduling feature lacks the polish and flexibility of dedicated tools like Calendly
  • Reporting is minimal with no custom dashboards or advanced analytics
  • Mobile apps work but lag behind the desktop web experience significantly

Agile CRM

Pros

  • Free plan supports 10 users β€” one of the most generous in the market
  • Marketing automation, sales CRM, and helpdesk in a single platform
  • Built-in telephony for calling directly from the CRM
  • Landing page builder included even in lower tiers
  • Social media monitoring across major platforms

Cons

  • User interface feels outdated and sluggish
  • Bug reports are common β€” email sync and automation triggers can misfire
  • Customer support response times stretch to 48 hours on lower plans
  • Paid plans require a 2-year contract commitment
  • Limited third-party integrations compared to competitors

Pricing Comparison

ProductPricing ModelStarting Price
17hatssubscription$15/mo
Agile CRMfreemiumFree0

Our Verdict

Choose 17hats if...

Freelance photographers, designers, and consultants managing 15-30 active clients

Learn More

Choose Agile CRM if...

Bootstrapped startups needing an all-in-one platform on a tight budget

Learn More

Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.