Softabase

BigChange vs FieldEdge: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

BigChange logo

BigChange

8.0(520 reviews)

UK-built job management platform combining CRM, scheduling, vehicle tracking, and invoicing. From £14.95/user/month for mobile workforces.

FieldEdge logo

FieldEdge

7.9(980 reviews)

HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.

Quick Comparison

AspectBigChangeFieldEdge
Best ForUK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combinedHVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows
Pricing ModelSubscriptionSubscription
Starting Price$14.95/moContact Sales
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.0/107.9/10

Pros & Cons

BigChange

Pros

  • Built-in vehicle tracking and fleet telematics eliminates the need for a separate GPS provider
  • Competitive pricing starting at £14.95/user/month—significantly cheaper than most FSM platforms with similar depth
  • Strong compliance and forms builder for waste management, utilities, and regulated industries
  • Five-in-one platform covers CRM, scheduling, tracking, mobile workforce, and invoicing without third-party integrations

Cons

  • Heavily UK-focused—international companies may find limited ecosystem support and fewer regional integrations
  • User interface feels dated compared to modern FSM platforms like Jobber or ServiceM8
  • Reporting requires too many clicks to extract actionable data, though recent updates have improved this
  • Learning curve is steeper than simpler tools because the platform covers so many areas at once

FieldEdge

Pros

  • Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
  • Technician revenue tracking and scorecards help managers identify top performers and coaching needs
  • Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
  • Service agreement module with automated renewal and scheduling handles recurring revenue reliably

Cons

  • Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
  • Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
  • Less suitable for field service industries outside HVAC and plumbing trade work
  • Customer support has received mixed reviews; complex issues can take longer than expected to resolve

Pricing Comparison

ProductPricing ModelStarting Price
BigChangesubscription$14.95/mo
FieldEdgesubscriptionContact Sales

Our Verdict

Choose BigChange if...

UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined

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Choose FieldEdge if...

HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.