Bigin by Zoho CRM vs Workbooks CRM: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Bigin by Zoho CRM
8.0(450 reviews)
Lightweight CRM from Zoho designed for small businesses that find full CRM platforms too complex.
Workbooks CRM
Mid-market CRM with built-in marketing automation, order management, and customer service for growing businesses.
Quick Comparison
| Aspect | Bigin by Zoho CRM | Workbooks CRM |
|---|---|---|
| Best For | Micro-businesses and solopreneurs needing their first CRM under $10/month | Mid-market companies outgrowing simple CRMs but not ready for Salesforce pricing |
| Pricing Model | Freemium | Free Trial |
| Starting Price | Free | $39/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.0/10 | 7.4/10 |
Pros & Cons
Bigin by Zoho CRM
Pros
- Incredibly affordable at $7/user/month for the Express plan
- Setup takes under 30 minutes with minimal learning curve
- Clean mobile app with built-in dialer and business card scanner
- One-click migration path to full Zoho CRM when you outgrow it
- Connected pipelines let you manage sales, onboarding, and support together
Cons
- No advanced reporting or custom analytics dashboards
- Automation limited to basic rules without complex workflow branching
- No custom modules - you work with what Bigin provides
- Free plan restricted to just 1 user and 500 contacts
- Teams over 15-20 people will likely outgrow it within a year
Workbooks CRM
Pros
- Order management built in - quotes to invoices without leaving the CRM
- Shared Success implementation model reduces upfront deployment costs
- Purpose-built for mid-market companies of 50-500 employees
- Combines CRM, marketing automation, and support in one license
- Strong customization without requiring developer resources
Cons
- Interface is functional but feels dated compared to modern CRMs
- Marketing automation is basic compared to HubSpot or Marketo
- UK-based support can mean slower responses for US-based teams
- Smaller partner and integration ecosystem than Salesforce or Zoho
- Brand recognition is low - harder to find community resources and tutorials
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Bigin by Zoho CRM | freemium | Free0 |
| Workbooks CRM | free trial | $39/mo |
Our Verdict
Choose Bigin by Zoho CRM if...
Micro-businesses and solopreneurs needing their first CRM under $10/month
Choose Workbooks CRM if...
Mid-market companies outgrowing simple CRMs but not ready for Salesforce pricing
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.