Softabase

Close CRM vs Agile CRM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Close CRM logo

Close CRM

8.6(620 reviews)

Sales CRM built for inside sales teams with built-in calling, SMS, and email automation.

Agile CRM logo

Agile CRM

7.5(620 reviews)

All-in-one CRM combining sales, marketing automation, and customer service tools at aggressive price points.

Quick Comparison

AspectClose CRMAgile CRM
Best ForInside sales teams making high volume of callsBootstrapped startups needing an all-in-one platform on a tight budget
Pricing ModelSubscriptionFreemium
Starting Price$49/moFree
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.6/107.5/10

Pros & Cons

Close CRM

Pros

  • Power dialer dramatically increases calling efficiency
  • All communication channels in one place
  • Fast, responsive interface that reps enjoy using
  • Smart views help prioritize the right leads

Cons

  • Significantly more expensive than alternatives
  • Minimal marketing features - purely sales focused
  • User limit on Startup plan restricts small team growth
  • Less customizable than enterprise CRMs

Agile CRM

Pros

  • Free plan supports 10 users β€” one of the most generous in the market
  • Marketing automation, sales CRM, and helpdesk in a single platform
  • Built-in telephony for calling directly from the CRM
  • Landing page builder included even in lower tiers
  • Social media monitoring across major platforms

Cons

  • User interface feels outdated and sluggish
  • Bug reports are common β€” email sync and automation triggers can misfire
  • Customer support response times stretch to 48 hours on lower plans
  • Paid plans require a 2-year contract commitment
  • Limited third-party integrations compared to competitors

Pricing Comparison

ProductPricing ModelStarting Price
Close CRMsubscription$49/mo
Agile CRMfreemiumFree0

Our Verdict

Choose Close CRM if...

Inside sales teams making high volume of calls

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Choose Agile CRM if...

Bootstrapped startups needing an all-in-one platform on a tight budget

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.