Softabase

Close CRM vs Copper CRM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Close CRM logo

Close CRM

8.6(620 reviews)

Sales CRM built for inside sales teams with built-in calling, SMS, and email automation.

Copper CRM logo

Copper CRM

8.1(780 reviews)

The CRM built for Google Workspace - works directly inside Gmail and integrates with your existing tools.

Quick Comparison

AspectClose CRMCopper CRM
Best ForInside sales teams making high volume of callsTeams fully committed to Google Workspace
Pricing ModelSubscriptionSubscription
Starting Price$49/mo$23/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.6/108.1/10

Pros & Cons

Close CRM

Pros

  • Power dialer dramatically increases calling efficiency
  • All communication channels in one place
  • Fast, responsive interface that reps enjoy using
  • Smart views help prioritize the right leads

Cons

  • Significantly more expensive than alternatives
  • Minimal marketing features - purely sales focused
  • User limit on Startup plan restricts small team growth
  • Less customizable than enterprise CRMs

Copper CRM

Pros

  • Lives entirely within Gmail - zero context switching
  • Automatic data capture from emails saves hours of data entry
  • Beautiful, simple interface that matches Google aesthetic
  • Quick setup - most teams are live in under a day

Cons

  • Only works with Google Workspace - no Microsoft support
  • Features more limited than full-featured CRMs
  • Gets expensive quickly for larger teams
  • Contact limits on lower tiers can be restrictive

Pricing Comparison

ProductPricing ModelStarting Price
Close CRMsubscription$49/mo
Copper CRMsubscription$23/mo

Our Verdict

Choose Close CRM if...

Inside sales teams making high volume of calls

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Choose Copper CRM if...

Teams fully committed to Google Workspace

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.