Close CRM vs Insightly: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Close CRM
8.6(620 reviews)
Sales CRM built for inside sales teams with built-in calling, SMS, and email automation.
Insightly
CRM that combines customer relationship management with project management and delivery tracking.
Quick Comparison
| Aspect | Close CRM | Insightly |
|---|---|---|
| Best For | Inside sales teams making high volume of calls | Professional services and consulting firms |
| Pricing Model | Subscription | Freemium |
| Starting Price | $49/mo | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.6/10 | 7.9/10 |
Pros & Cons
Close CRM
Pros
- Power dialer dramatically increases calling efficiency
- All communication channels in one place
- Fast, responsive interface that reps enjoy using
- Smart views help prioritize the right leads
Cons
- Significantly more expensive than alternatives
- Minimal marketing features - purely sales focused
- User limit on Startup plan restricts small team growth
- Less customizable than enterprise CRMs
Insightly
Pros
- Unique CRM + project management combination
- Deal-to-project conversion streamlines handoffs
- Good relationship linking and mapping
- Solid Google Workspace integration
Cons
- CRM features less advanced than dedicated CRM tools
- Project management less robust than dedicated PM tools
- Interface feels dated compared to newer competitors
- Mobile app needs improvement
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Close CRM | subscription | $49/mo |
| Insightly | freemium | Free0 |
Our Verdict
Choose Close CRM if...
Inside sales teams making high volume of calls
Choose Insightly if...
Professional services and consulting firms
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.