Softabase

Close CRM vs Pipedrive: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Close CRM logo

Close CRM

8.6(620 reviews)

Sales CRM built for inside sales teams with built-in calling, SMS, and email automation.

Pipedrive logo

Pipedrive

8.7(890 reviews)

Sales-focused CRM designed by salespeople for salespeople with visual pipeline management.

Quick Comparison

AspectClose CRMPipedrive
Best ForInside sales teams making high volume of callsSmall sales teams
Pricing ModelSubscriptionSubscription
Starting Price$49/mo$14/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.6/108.7/10

Pros & Cons

Close CRM

Pros

  • Power dialer dramatically increases calling efficiency
  • All communication channels in one place
  • Fast, responsive interface that reps enjoy using
  • Smart views help prioritize the right leads

Cons

  • Significantly more expensive than alternatives
  • Minimal marketing features - purely sales focused
  • User limit on Startup plan restricts small team growth
  • Less customizable than enterprise CRMs

Pipedrive

Pros

  • Very intuitive visual pipeline interface
  • Excellent mobile app
  • Quick setup and implementation
  • Affordable for small teams

Cons

  • Limited marketing automation features
  • Reporting could be more robust
  • Fewer integrations than competitors

Pricing Comparison

ProductPricing ModelStarting Price
Close CRMsubscription$49/mo
Pipedrivesubscription$14/mo

Our Verdict

Choose Close CRM if...

Inside sales teams making high volume of calls

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Choose Pipedrive if...

Small sales teams

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.