Softabase

ConnectWise ScreenConnect vs AnyDesk: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ConnectWise ScreenConnect logo

ConnectWise ScreenConnect

8.4(3,100 reviews)

Self-hosted remote support platform built for MSPs with unattended access, branding customization, and deep ConnectWise PSA/RMM integration.

AnyDesk logo

AnyDesk

8.0(5,200 reviews)

Lightweight, fast remote desktop tool with proprietary DeskRT codec delivering low-latency connections at just 14.90/month for individuals.

Quick Comparison

AspectConnectWise ScreenConnectAnyDesk
Best ForMSPs needing brandable, self-hosted remote support integrated with ConnectWise toolsIT professionals who prioritize connection performance and low latency
Pricing ModelSubscriptionFreemium
Starting Price$33/moFree
Deploymentcloud, on premise, self hostedcloud, on premise, self hosted
PlatformsWINDOWS, MAC, LINUX, IOS, ANDROIDWINDOWS, MAC, LINUX, IOS, ANDROID
Rating8.4/108.0/10

Pros & Cons

ConnectWise ScreenConnect

Pros

  • Self-hosted deployment gives full control over connection data — critical for regulated industries
  • Session toolbox is the most comprehensive for IT support with backstage mode and annotation
  • White-label customization lets MSPs brand the entire support experience
  • Deep ConnectWise PSA/RMM integration creates a unified IT service management workflow
  • Extension system allows custom scripts and tools to be added to the session toolbox

Cons

  • Built for IT support professionals — overly complex for simple personal remote access
  • ConnectWise ecosystem dependency means less value if you use competing PSA/RMM tools
  • Pricing at $33-46/month per technician is higher than TeamViewer or AnyDesk for basic needs
  • On-premises deployment requires server maintenance and infrastructure management
  • UI is functional for technicians but intimidating for end users receiving support

AnyDesk

Pros

  • DeskRT codec delivers measurably lower latency than TeamViewer — remote work feels native
  • Tiny application size (under 4MB) with option to run portably from USB without installation
  • At $14.90/month, significantly cheaper than TeamViewer for equivalent individual plans
  • Free personal tier works without aggressive commercial-use detection that plagues TeamViewer
  • Clean, focused UI without feature bloat — does remote desktop extremely well

Cons

  • Enterprise admin console is less feature-rich than TeamViewer Tensor for large deployments
  • Lower brand recognition than TeamViewer — non-technical users may not trust installing it
  • ITSM integrations (ServiceNow, Jira) are limited compared to TeamViewer or ConnectWise
  • Mobile remote control experience is functional but less polished than TeamViewer
  • On-premises deployment option requires more manual configuration than competitors

Pricing Comparison

ProductPricing ModelStarting Price
ConnectWise ScreenConnectsubscription$33/mo
AnyDeskfreemiumFree0

Our Verdict

Choose ConnectWise ScreenConnect if...

MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools

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Choose AnyDesk if...

IT professionals who prioritize connection performance and low latency

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.