Softabase

ConnectWise ScreenConnect vs BeyondTrust: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ConnectWise ScreenConnect logo

ConnectWise ScreenConnect

8.4(3,100 reviews)

Self-hosted remote support platform built for MSPs with unattended access, branding customization, and deep ConnectWise PSA/RMM integration.

BeyondTrust logo

BeyondTrust

8.0(1,400 reviews)

Enterprise remote support platform with privileged access management, session forensics, and compliance-grade security for regulated industries.

Quick Comparison

AspectConnectWise ScreenConnectBeyondTrust
Best ForMSPs needing brandable, self-hosted remote support integrated with ConnectWise toolsFinancial services, healthcare, and government requiring compliance-grade remote support
Pricing ModelSubscriptionContact Sales
Starting Price$33/moContact Sales
Deploymentcloud, on premise, self hostedon premise, cloud, hybrid
PlatformsWINDOWS, MAC, LINUX, IOS, ANDROIDWINDOWS, MAC, LINUX, IOS, ANDROID
Rating8.4/108.0/10

Pros & Cons

ConnectWise ScreenConnect

Pros

  • Self-hosted deployment gives full control over connection data β€” critical for regulated industries
  • Session toolbox is the most comprehensive for IT support with backstage mode and annotation
  • White-label customization lets MSPs brand the entire support experience
  • Deep ConnectWise PSA/RMM integration creates a unified IT service management workflow
  • Extension system allows custom scripts and tools to be added to the session toolbox

Cons

  • Built for IT support professionals β€” overly complex for simple personal remote access
  • ConnectWise ecosystem dependency means less value if you use competing PSA/RMM tools
  • Pricing at $33-46/month per technician is higher than TeamViewer or AnyDesk for basic needs
  • On-premises deployment requires server maintenance and infrastructure management
  • UI is functional for technicians but intimidating for end users receiving support

BeyondTrust

Pros

  • Session forensics with keystroke logging and screen recording meet the strictest audit requirements
  • PAM integration allows credential-free access for technicians β€” passwords never exposed
  • FedRAMP, HIPAA, PCI DSS, and SOC 2 compliance built into the architecture
  • On-premises deployment gives full data sovereignty for regulated environments
  • SIEM integration feeds session data into security monitoring workflows

Cons

  • Enterprise pricing ($2,000+/year per technician) is significantly higher than consumer alternatives
  • Implementation requires professional services and dedicated infrastructure
  • Interface prioritizes security features over usability β€” steeper learning curve
  • Overkill for organizations without strict compliance requirements
  • End-user support experience is less polished than TeamViewer or AnyDesk

Pricing Comparison

ProductPricing ModelStarting Price
ConnectWise ScreenConnectsubscription$33/mo
BeyondTrustcontact salesContact Sales

Our Verdict

Choose ConnectWise ScreenConnect if...

MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools

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Choose BeyondTrust if...

Financial services, healthcare, and government requiring compliance-grade remote support

Learn More

Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.