Copper CRM vs Freshsales: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Copper CRM
8.1(780 reviews)
The CRM built for Google Workspace - works directly inside Gmail and integrates with your existing tools.
Freshsales
8.4(1,450 reviews)
Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams.
Quick Comparison
| Aspect | Copper CRM | Freshsales |
|---|---|---|
| Best For | Teams fully committed to Google Workspace | Small to mid-sized sales teams wanting modern UX |
| Pricing Model | Subscription | Freemium |
| Starting Price | $23/mo | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.1/10 | 8.4/10 |
Pros & Cons
Copper CRM
Pros
- Lives entirely within Gmail - zero context switching
- Automatic data capture from emails saves hours of data entry
- Beautiful, simple interface that matches Google aesthetic
- Quick setup - most teams are live in under a day
Cons
- Only works with Google Workspace - no Microsoft support
- Features more limited than full-featured CRMs
- Gets expensive quickly for larger teams
- Contact limits on lower tiers can be restrictive
Freshsales
Pros
- Modern, intuitive interface that sales reps actually enjoy
- Built-in phone and email reduces tool sprawl
- Freddy AI provides genuinely useful insights
- Quick implementation - most teams are live in days
Cons
- Reporting and analytics could be more robust
- Third-party integration library is smaller than competitors
- Free plan is quite limited for real use
- Advanced customization requires higher tiers
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Copper CRM | subscription | $23/mo |
| Freshsales | freemium | Free0 |
Our Verdict
Choose Copper CRM if...
Teams fully committed to Google Workspace
Choose Freshsales if...
Small to mid-sized sales teams wanting modern UX
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.