Covetrus Pulse vs Digitail: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Covetrus Pulse

7.3(950 reviews)

Cloud veterinary platform from Covetrus with integrated pharmacy, supply ordering, and practice management from $300/month.

8.0(620 reviews)

All-in-one cloud veterinary platform with PIMS, client app, telemedicine, and AI-powered insights from $279/month.

Aspect	Covetrus Pulse	Digitail
Best For	Practices using Covetrus for supplies that want seamless integration between software and supply chain ordering	Client-experience-focused veterinary practices wanting a branded mobile app for pet owners
Pricing Model	Subscription	Subscription
Starting Price	$300/mo	$279/mo
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	7.3/10	8.0/10

Integrated pharmacy and supply chain eliminates switching between software for prescriptions and supply ordering
Cloud-based successor to Avimark brings modern architecture to practices familiar with Covetrus products
Prescription fulfillment options include in-clinic dispensing and direct-to-client shipping through Covetrus pharmacy
Lab integration with IDEXX and Antech delivers results to records for both reference and in-clinic labs
Backed by Covetrus's global distribution network with dedicated support for software and supply chain

Deepest value requires using Covetrus as your primary supply distributor — switching costs increase over time
The software-supply bundling can feel like vendor lock-in for practices that want best-of-breed flexibility
Not as cutting-edge in UX as Shepherd or Digitail — the interface is modern but not the newest generation
Pricing at $300-500/month is mid-to-premium without the AI features that newer competitors offer
Transition from Avimark to Pulse has been bumpy for some long-time Avimark users who report feature gaps

Branded client-facing mobile app gives pet owners a modern digital experience that builds loyalty and reduces phone calls
Built-in telemedicine eliminates the need for separate video consultation tools — schedule, call, document, prescribe in one platform
Modern mobile-friendly PIMS interface lets vets chart on iPad in the exam room instead of a desktop computer
All-in-one pricing can be more economical than subscribing to separate PIMS, communication, and telemedicine tools
Designed for the expectations of millennial pet owners who expect digital-first interactions with their vet

Higher monthly cost at $279-499/month compared to budget alternatives like NaVetor ($199) or eVetPractice ($250)
Newer platform with a smaller user community and still-evolving feature set for specialty practices
Client app adoption depends on pet owners actually downloading and using it — not all demographics will engage
Lab integration depth doesn't match Cornerstone's native IDEXX connection for heavy in-clinic diagnostic workflows
Some PIMS features are less mature than established competitors that have refined their workflows over decades

Product	Pricing Model	Starting Price
Covetrus Pulse	subscription	$300/mo
Digitail	subscription	$279/mo

Choose Covetrus Pulse if...

Practices using Covetrus for supplies that want seamless integration between software and supply chain ordering

Choose Digitail if...

Client-experience-focused veterinary practices wanting a branded mobile app for pet owners

Explore more alternatives or read in-depth reviews to make your decision.