Softabase

Dolibarr vs Agile CRM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Dolibarr logo

Dolibarr

7.0(450 reviews)

Open-source ERP and CRM for small businesses and freelancers, covering invoicing, inventory, CRM, and HR in one platform.

Agile CRM logo

Agile CRM

7.5(620 reviews)

All-in-one CRM combining sales, marketing automation, and customer service tools at aggressive price points.

Quick Comparison

AspectDolibarrAgile CRM
Best ForFreelancers and micro-businesses in Europe needing invoicing and basic CRM without separate tool subscriptionsBootstrapped startups needing an all-in-one platform on a tight budget
Pricing ModelOpen SourceFreemium
Starting PriceFreeFree
Deploymentself hosted, cloudcloud
PlatformsWEBWEB, IOS, ANDROID
Rating7.0/107.5/10

Pros & Cons

Dolibarr

Pros

  • Combines ERP and CRM in one open-source package covering invoicing, inventory, projects, HR, and customer management
  • Modular design lets you activate only the features you need instead of wading through modules you'll never touch
  • Self-hosted version is completely free with unlimited users and no feature restrictions whatsoever
  • Strong invoicing module with recurring billing, tax management, payment reminders, and professional PDF output
  • Active community with 5+ million downloads, 800+ marketplace extensions, and strong adoption in francophone countries

Cons

  • CRM module is basic compared to dedicated CRM tools with no kanban pipeline, no email tracking, and no lead scoring
  • Interface design feels utilitarian and dated compared to modern SaaS tools like Pipedrive or Monday CRM
  • Documentation quality varies heavily between modules with some sections outdated or only available in French
  • Extension marketplace has 800+ modules but quality is inconsistent and some are abandoned by their developers
  • Strongest community support is in French which can frustrate English-speaking users searching for solutions

Agile CRM

Pros

  • Free plan supports 10 users β€” one of the most generous in the market
  • Marketing automation, sales CRM, and helpdesk in a single platform
  • Built-in telephony for calling directly from the CRM
  • Landing page builder included even in lower tiers
  • Social media monitoring across major platforms

Cons

  • User interface feels outdated and sluggish
  • Bug reports are common β€” email sync and automation triggers can misfire
  • Customer support response times stretch to 48 hours on lower plans
  • Paid plans require a 2-year contract commitment
  • Limited third-party integrations compared to competitors

Pricing Comparison

ProductPricing ModelStarting Price
Dolibarropen sourceFree0
Agile CRMfreemiumFree0

Our Verdict

Choose Dolibarr if...

Freelancers and micro-businesses in Europe needing invoicing and basic CRM without separate tool subscriptions

Learn More

Choose Agile CRM if...

Bootstrapped startups needing an all-in-one platform on a tight budget

Learn More

Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.