Softabase

Facilio vs UpKeep: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Facilio logo

Facilio

7.9(95 reviews)

IoT-driven property operations platform for commercial real estate and multi-site facility operators with predictive maintenance and energy monitoring.

UpKeep logo

UpKeep

8.5(1,200 reviews)

Mobile-first CMMS for maintenance teams managing work orders, assets, and preventive maintenance from any device.

Quick Comparison

AspectFacilioUpKeep
Best ForCommercial real estate operators managing portfolios of 5+ large buildingsMaintenance teams moving from paper or spreadsheet-based tracking to digital
Pricing ModelContact SalesSubscription
Starting PriceContact Sales$20/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating7.9/108.5/10

Pros & Cons

Facilio

Pros

  • Built from the ground up for IoT—connects to 500+ protocols and BMS systems for real predictive maintenance
  • Combines energy monitoring and maintenance tracking in one platform—rare and valuable for large buildings
  • Strong for multi-site property operators managing portfolios of commercial buildings
  • Sensor-driven alerts catch equipment problems before failure rather than relying on schedules alone

Cons

  • Requires existing IoT infrastructure—teams without sensors and BMS systems cannot use its core features
  • No MRO inventory module—not suitable for manufacturing or industrial maintenance
  • Pricing is opaque and implementation is complex, requiring integration expertise
  • Not designed for traditional technician-driven work order management without IoT context

UpKeep

Pros

  • Best mobile app in the CMMS market—works reliably on cheap Android devices
  • Fast setup: most teams go live in under a week with real data
  • Technicians adopt it without extensive training or IT hand-holding
  • Strong preventive maintenance scheduling with calendar and trigger-based automation

Cons

  • Reporting is basic—serious reliability analysis requires exporting data to another tool
  • Inventory management lacks depth for complex multi-location spare parts operations
  • Customer support response times slow down noticeably on Starter and Professional tiers
  • Per-user pricing climbs quickly once you scale beyond 20-30 technicians

Pricing Comparison

ProductPricing ModelStarting Price
Faciliocontact salesContact Sales
UpKeepsubscription$20/mo

Our Verdict

Choose Facilio if...

You need Commercial real estate operators managing portfolios of 5+ large buildings and prefer contact sales pricing.

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Choose UpKeep if...

You need Maintenance teams moving from paper or spreadsheet-based tracking to digital and prefer subscription pricing.

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.