FieldAware vs Kickserv: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

FieldAware

7.5(210 reviews)

Mobile-first field service management platform focused on work orders, scheduling, and analytics. Contact sales for pricing (~$70-120/user/month).

7.8(610 reviews)

Simple, affordable FSM for small service businesses. Free for 2 users, paid plans from $47/mo. Scheduling, CRM, and invoicing basics done well.

Aspect	FieldAware	Kickserv
Best For	Mid-size commercial service companies with 15-100 technicians prioritizing mobile field workflows	Small service businesses with 1-10 employees moving from paper and spreadsheets to digital tools
Pricing Model	Contact Sales	Freemium
Starting Price	Contact Sales	Free
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	7.5/10	7.8/10

Best-in-class mobile app with genuine offline capability—designed for real field conditions, not just demo environments
Custom forms builder handles complex inspection workflows without developer involvement
Asset management with lifecycle tracking is stronger than most mid-market FSM competitors
Open API and pre-built integrations with Salesforce, QuickBooks, and major ERP systems

Back-office scheduling and dispatch tools lack the sophistication of top-tier competitors like ServiceTitan
Pricing at ~$70-120/user/month sits in an awkward middle ground between affordable and enterprise-grade
Reporting requires more effort than it should to build custom views and actionable dashboards
Smaller company with fewer resources than competitors backed by larger organizations
No publicly available pricing makes it hard to evaluate cost before engaging with sales

Free plan for 2 users is a genuine starting point for micro-businesses testing digital FSM
Customer management with full history, property details, and communication logs is surprisingly strong for the price
Online booking widget embeds on any website and captures jobs that would otherwise go to voicemail
Flat monthly pricing (not per-user) on most plans makes it very affordable for small teams
Learning curve measured in hours—office staff and technicians get productive on day one

No dispatch optimization—all job assignments are manual, which limits scalability past 15 technicians
Mobile app feels outdated compared to modern competitors like Jobber and Housecall Pro
Reporting is basic—revenue and job count tracking without the depth for real business analytics
Platform caps at 30 users and starts showing limitations well before that threshold
No pricebook, no service agreements, no marketing attribution—missing features that growing businesses need
GPS tracking is minimal compared to FSM tools with dedicated fleet visibility

Product	Pricing Model	Starting Price
FieldAware	contact sales	Contact Sales
Kickserv	freemium	Free0

Choose FieldAware if...

Mid-size commercial service companies with 15-100 technicians prioritizing mobile field workflows

Choose Kickserv if...

Small service businesses with 1-10 employees moving from paper and spreadsheets to digital tools

Explore more alternatives or read in-depth reviews to make your decision.