Softabase

Fieldpoint vs FieldEdge: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Fieldpoint logo

Fieldpoint

7.4(280 reviews)

Canadian mid-market FSM for IT services, medical equipment, and commercial HVAC. Strong project and contract management for tech service companies.

FieldEdge logo

FieldEdge

7.9(980 reviews)

HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.

Quick Comparison

AspectFieldpointFieldEdge
Best ForIT managed services providers (MSPs) mixing break-fix work orders with project-based deploymentsHVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows
Pricing ModelContact SalesSubscription
Starting Price$75/moContact Sales
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating7.4/107.9/10

Pros & Cons

Fieldpoint

Pros

  • Unique project management integration handles mixed project-and-work-order service businesses in a single platform
  • Solid contract management with entitlement checking and SLA alerts for IT managed services companies
  • Honest mid-market pricing at $75-125/user/month—more capable than SMB tools, cheaper than enterprise platforms
  • Strong for IT services, medical equipment maintenance, and commercial HVAC in the Canadian market

Cons

  • Mobile technician app needs improvement—field usability lags behind ServiceTitan and modern competitors
  • Limited name recognition and partner ecosystem outside Canada and the northeastern United States
  • Marketing and customer communication features are thin compared to ServiceTitan or Housecall Pro
  • Smaller integration marketplace limits third-party tool connectivity versus Salesforce-based platforms

FieldEdge

Pros

  • Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
  • Technician revenue tracking and scorecards help managers identify top performers and coaching needs
  • Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
  • Service agreement module with automated renewal and scheduling handles recurring revenue reliably

Cons

  • Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
  • Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
  • Less suitable for field service industries outside HVAC and plumbing trade work
  • Customer support has received mixed reviews; complex issues can take longer than expected to resolve

Pricing Comparison

ProductPricing ModelStarting Price
Fieldpointcontact sales$75/mo
FieldEdgesubscriptionContact Sales

Our Verdict

Choose Fieldpoint if...

You need IT managed services providers (MSPs) mixing break-fix work orders with project-based deployments and prefer contact sales pricing.

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Choose FieldEdge if...

You need HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows and prefer subscription pricing.

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.