Fieldpoint vs Workiz: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Fieldpoint
Canadian mid-market FSM for IT services, medical equipment, and commercial HVAC. Strong project and contract management for tech service companies.
Workiz
8.1(1,200 reviews)
FSM with built-in phone system and call tracking. Strong for locksmith, junk removal, and appliance repair. Plans from $65/month.
Quick Comparison
| Aspect | Fieldpoint | Workiz |
|---|---|---|
| Best For | IT managed services providers (MSPs) mixing break-fix work orders with project-based deployments | Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters |
| Pricing Model | Contact Sales | Subscription |
| Starting Price | $75/mo | $65/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.4/10 | 8.1/10 |
Pros & Cons
Fieldpoint
Pros
- Unique project management integration handles mixed project-and-work-order service businesses in a single platform
- Solid contract management with entitlement checking and SLA alerts for IT managed services companies
- Honest mid-market pricing at $75-125/user/month—more capable than SMB tools, cheaper than enterprise platforms
- Strong for IT services, medical equipment maintenance, and commercial HVAC in the Canadian market
Cons
- Mobile technician app needs improvement—field usability lags behind ServiceTitan and modern competitors
- Limited name recognition and partner ecosystem outside Canada and the northeastern United States
- Marketing and customer communication features are thin compared to ServiceTitan or Housecall Pro
- Smaller integration marketplace limits third-party tool connectivity versus Salesforce-based platforms
Workiz
Pros
- Built-in VoIP phone system with call recording and source attribution is unique in the SMB FSM market
- Marketing call tracking connects phone leads to booked jobs, optimizing ad spend across channels
- Fast dispatch workflow designed for same-day service businesses like locksmith and appliance repair
- Competitive pricing for the phone system value—no need to pay separately for a VoIP service
Cons
- Phone system advantage is irrelevant for service businesses that primarily get customers through online booking
- Revenue analytics and flat-rate pricebook are less developed than ServiceTitan or FieldEdge
- Less suitable for planned maintenance businesses with recurring schedules vs. reactive service calls
- User base and review volume is smaller than Jobber or Housecall Pro, making third-party evaluation harder
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Fieldpoint | contact sales | $75/mo |
| Workiz | subscription | $65/mo |
Our Verdict
Choose Fieldpoint if...
IT managed services providers (MSPs) mixing break-fix work orders with project-based deployments
Choose Workiz if...
Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.