Follow Up Boss vs Bigin by Zoho CRM: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Follow Up Boss
8.2(8,100 reviews)
Real estate CRM built for agents and teams to capture, track, and convert leads across multiple sources.
Bigin by Zoho CRM
8.0(450 reviews)
Lightweight CRM from Zoho designed for small businesses that find full CRM platforms too complex.
Quick Comparison
| Aspect | Follow Up Boss | Bigin by Zoho CRM |
|---|---|---|
| Best For | Real estate teams processing high volumes of online leads | Micro-businesses and solopreneurs needing their first CRM under $10/month |
| Pricing Model | Free Trial | Freemium |
| Starting Price | $58/mo | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.2/10 | 8.0/10 |
Pros & Cons
Follow Up Boss
Pros
- Best speed-to-lead automation in real estate — responses fire in under 60 seconds
- Integrates with 250+ lead sources including Zillow, Realtor.com, and all major portals
- Built-in dialer with call recording, voicemail drop, and automatic logging
- Smart lead routing distributes by geography, price, source, or custom rules
- Action plans create multi-channel follow-up sequences that actually get used
Cons
- No transaction management — you need separate tools for contracts and closings
- Pro plan at $416/month is a significant investment for small teams
- Limited customization of the CRM interface and pipeline stages
- Reporting is focused on lead metrics — lacks financial and commission tracking
- Learning to build effective action plans takes trial and error
Bigin by Zoho CRM
Pros
- Incredibly affordable at $7/user/month for the Express plan
- Setup takes under 30 minutes with minimal learning curve
- Clean mobile app with built-in dialer and business card scanner
- One-click migration path to full Zoho CRM when you outgrow it
- Connected pipelines let you manage sales, onboarding, and support together
Cons
- No advanced reporting or custom analytics dashboards
- Automation limited to basic rules without complex workflow branching
- No custom modules - you work with what Bigin provides
- Free plan restricted to just 1 user and 500 contacts
- Teams over 15-20 people will likely outgrow it within a year
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Follow Up Boss | free trial | $58/mo |
| Bigin by Zoho CRM | freemium | Free0 |
Our Verdict
Choose Follow Up Boss if...
Real estate teams processing high volumes of online leads
Choose Bigin by Zoho CRM if...
Micro-businesses and solopreneurs needing their first CRM under $10/month
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.