GoTo Resolve vs LogMeIn Pro: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
GoTo Resolve
IT management and remote support platform from GoTo (formerly LogMeIn) combining helpdesk, remote access, device management, and zero-trust security.
LogMeIn Pro
Premium remote access for individuals and small businesses with multi-computer access, 1TB storage, LastPass Premium, and remote printing from $30/month.
Quick Comparison
| Aspect | GoTo Resolve | LogMeIn Pro |
|---|---|---|
| Best For | Small IT teams (1-5 technicians) wanting one platform for support, devices, and tickets | Professionals needing daily reliable remote access with remote printing |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $30/mo |
| Deployment | cloud | cloud |
| Platforms | WINDOWS, MAC, IOS, ANDROID | WINDOWS, MAC, IOS, ANDROID |
| Rating | 7.3/10 | 7.2/10 |
Pros & Cons
GoTo Resolve
Pros
- Zero-trust execution model requiring multi-party approval is a genuine security differentiator
- Converged platform combines remote support, device management, and ticketing in one tool
- Free tier with 3 devices lets small teams start without commitment
- Patch management and software deployment reduce the need for a separate RMM tool
- Session recording and audit logs support compliance requirements
Cons
- GoTo brand confusion from multiple rebrands makes evaluation and comparison difficult
- Individual features (remote, ticketing, management) dont match specialized tools in depth
- Pricing at $57/month is higher than remote-only tools for teams that dont need full IT management
- GoTo pricing and packaging changes during product transitions have frustrated existing customers
- Mac device management lags behind Windows capabilities
LogMeIn Pro
Pros
- Rock-solid connection reliability that works through firewalls without VPN configuration
- Remote printing to local printers is a genuine productivity feature for paperwork-heavy roles
- LastPass Premium and 1TB cloud storage bundled provide real additional value
- Wake-on-LAN lets you start sleeping computers remotely — no one needs to press the power button
- HD streaming quality is smooth and consistent for daily remote office work
Cons
- At $30/month for 2 computers, significantly more expensive than Splashtop or AnyDesk
- Brand confusion between LogMeIn Pro, GoTo, and GoTo Resolve creates evaluation headaches
- Performance for gaming or creative work trails Parsec and Splashtop
- The value proposition weakens if you already have cloud storage and a password manager
- No IT management features — purely personal/small business remote access
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| GoTo Resolve | freemium | Free0 |
| LogMeIn Pro | subscription | $30/mo |
Our Verdict
Choose GoTo Resolve if...
Small IT teams (1-5 technicians) wanting one platform for support, devices, and tickets
Choose LogMeIn Pro if...
Professionals needing daily reliable remote access with remote printing
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.