Softabase

HubSpot CRM vs Keap: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

HubSpot CRM logo

HubSpot CRM

8.5(1,250 reviews)

Free CRM software with powerful features for sales, marketing, and customer service teams.

Keap logo

Keap

7.8(1,100 reviews)

All-in-one CRM with marketing automation, e-commerce, and appointment scheduling for small businesses.

Quick Comparison

AspectHubSpot CRMKeap
Best ForSmall businesses starting with CRMSolo entrepreneurs and coaches
Pricing ModelFreemiumSubscription
Starting PriceFree$159/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.5/107.8/10

Pros & Cons

HubSpot CRM

Pros

  • Generous free tier with core CRM features
  • Intuitive and easy to learn interface
  • Seamless integration with HubSpot marketing tools
  • Excellent documentation and support resources

Cons

  • Advanced features require expensive upgrades
  • Per-user pricing can add up quickly
  • Limited customization on lower tiers

Keap

Pros

  • All-in-one platform replaces multiple tools
  • Powerful automation capabilities
  • Built-in invoicing and payment processing
  • Strong appointment scheduling features

Cons

  • Expensive compared to alternatives
  • Steep learning curve - plan for training time
  • Contact limits increase pricing significantly
  • Interface can feel cluttered and overwhelming

Pricing Comparison

ProductPricing ModelStarting Price
HubSpot CRMfreemiumFree0
Keapsubscription$159/mo

Our Verdict

Choose HubSpot CRM if...

You need Small businesses starting with CRM and prefer freemium pricing.

Learn More

Choose Keap if...

You need Solo entrepreneurs and coaches and prefer subscription pricing.

Learn More

Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.