Infor CRM (CloudSuite CRM) vs Freshsales: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Infor CRM (CloudSuite CRM)

6.9(540 reviews)

Industry-specific CRM for manufacturing and distribution with ERP integration, built on the Infor CloudSuite platform.

8.4(1,450 reviews)

Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams.

Aspect	Infor CRM (CloudSuite CRM)	Freshsales
Best For	Manufacturers using Infor CloudSuite Industrial or LN for ERP	Small to mid-sized sales teams wanting modern UX
Pricing Model	Contact Sales	Freemium
Starting Price	Contact Sales	Free
Deployment	cloud, on premise, hybrid	cloud
Platforms	WEB, IOS, ANDROID, WINDOWS	WEB, IOS, ANDROID
Rating	6.9/10	8.4/10

Native ERP integration with Infor CloudSuite products gives manufacturers real-time inventory and pricing in CRM
Industry-specific workflows for manufacturing and distribution eliminate the need for expensive custom development
On-premise, cloud, and hybrid deployment options cover every infrastructure requirement
Mature platform with 25+ years of development and a proven installed base in manufacturing
Coleman AI and Birst analytics add modern capabilities to a traditionally conservative platform

User interface looks and feels dated compared to modern CRMs like Salesforce Lightning or HubSpot
Smaller partner and developer community makes finding implementation expertise more difficult
Marketing automation capabilities are basic and most companies need a separate marketing platform
Cloud migration from legacy SalesLogix installations is complex and often takes 6-12 months
Without Infor ERP integration the CRM loses its primary competitive advantage over mainstream alternatives