Softabase

Insightly vs Agile CRM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Insightly logo

Insightly

7.9(890 reviews)

CRM that combines customer relationship management with project management and delivery tracking.

Agile CRM logo

Agile CRM

7.5(620 reviews)

All-in-one CRM combining sales, marketing automation, and customer service tools at aggressive price points.

Quick Comparison

AspectInsightlyAgile CRM
Best ForProfessional services and consulting firmsBootstrapped startups needing an all-in-one platform on a tight budget
Pricing ModelFreemiumFreemium
Starting PriceFreeFree
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating7.9/107.5/10

Pros & Cons

Insightly

Pros

  • Unique CRM + project management combination
  • Deal-to-project conversion streamlines handoffs
  • Good relationship linking and mapping
  • Solid Google Workspace integration

Cons

  • CRM features less advanced than dedicated CRM tools
  • Project management less robust than dedicated PM tools
  • Interface feels dated compared to newer competitors
  • Mobile app needs improvement

Agile CRM

Pros

  • Free plan supports 10 users β€” one of the most generous in the market
  • Marketing automation, sales CRM, and helpdesk in a single platform
  • Built-in telephony for calling directly from the CRM
  • Landing page builder included even in lower tiers
  • Social media monitoring across major platforms

Cons

  • User interface feels outdated and sluggish
  • Bug reports are common β€” email sync and automation triggers can misfire
  • Customer support response times stretch to 48 hours on lower plans
  • Paid plans require a 2-year contract commitment
  • Limited third-party integrations compared to competitors

Pricing Comparison

ProductPricing ModelStarting Price
InsightlyfreemiumFree0
Agile CRMfreemiumFree0

Our Verdict

Choose Insightly if...

Professional services and consulting firms

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Choose Agile CRM if...

Bootstrapped startups needing an all-in-one platform on a tight budget

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.