Insightly vs Creatio: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Insightly
CRM that combines customer relationship management with project management and delivery tracking.
Creatio
8.5(450 reviews)
No-code enterprise CRM platform for automating sales, marketing, and service workflows with visual process design.
Quick Comparison
| Aspect | Insightly | Creatio |
|---|---|---|
| Best For | Professional services and consulting firms | Mid-market and enterprise companies with complex multi-step sales processes |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $25/mo |
| Deployment | cloud | cloud, on premise |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.9/10 | 8.5/10 |
Pros & Cons
Insightly
Pros
- Unique CRM + project management combination
- Deal-to-project conversion streamlines handoffs
- Good relationship linking and mapping
- Solid Google Workspace integration
Cons
- CRM features less advanced than dedicated CRM tools
- Project management less robust than dedicated PM tools
- Interface feels dated compared to newer competitors
- Mobile app needs improvement
Creatio
Pros
- Best-in-class no-code workflow builder — over 700 pre-built process templates
- Gartner-recognized as a Leader in CRM process automation
- AI-powered predictions for deal outcomes and next-best actions
- Marketplace with 400+ apps and connectors
- On-premise deployment option for regulated industries
Cons
- Steep learning curve — implementation takes 4-8 weeks typically
- Pricing adds up quickly for larger teams ($25-85/user/month)
- Smaller community and fewer third-party resources than Salesforce
- Can be over-engineered by enthusiastic process designers
- Mobile app is functional but lags behind the web experience
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Insightly | freemium | Free0 |
| Creatio | subscription | $25/mo |
Our Verdict
Choose Insightly if...
Professional services and consulting firms
Choose Creatio if...
Mid-market and enterprise companies with complex multi-step sales processes
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.