Insightly vs Freshsales: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Insightly
CRM that combines customer relationship management with project management and delivery tracking.
Freshsales
8.4(1,450 reviews)
Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams.
Quick Comparison
| Aspect | Insightly | Freshsales |
|---|---|---|
| Best For | Professional services and consulting firms | Small to mid-sized sales teams wanting modern UX |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.9/10 | 8.4/10 |
Pros & Cons
Insightly
Pros
- Unique CRM + project management combination
- Deal-to-project conversion streamlines handoffs
- Good relationship linking and mapping
- Solid Google Workspace integration
Cons
- CRM features less advanced than dedicated CRM tools
- Project management less robust than dedicated PM tools
- Interface feels dated compared to newer competitors
- Mobile app needs improvement
Freshsales
Pros
- Modern, intuitive interface that sales reps actually enjoy
- Built-in phone and email reduces tool sprawl
- Freddy AI provides genuinely useful insights
- Quick implementation - most teams are live in days
Cons
- Reporting and analytics could be more robust
- Third-party integration library is smaller than competitors
- Free plan is quite limited for real use
- Advanced customization requires higher tiers
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Insightly | freemium | Free0 |
| Freshsales | freemium | Free0 |
Our Verdict
Choose Insightly if...
Professional services and consulting firms
Choose Freshsales if...
Small to mid-sized sales teams wanting modern UX
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.