Softabase

Insightly vs SharpSpring: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Insightly logo

Insightly

7.9(890 reviews)

CRM that combines customer relationship management with project management and delivery tracking.

SharpSpring logo

SharpSpring

7.3(560 reviews)

Marketing automation platform with built-in CRM, now part of Constant Contact. Agency-friendly pricing and features.

Quick Comparison

AspectInsightlySharpSpring
Best ForProfessional services and consulting firmsDigital marketing agencies managing campaigns for 10-50 clients simultaneously
Pricing ModelFreemiumSubscription
Starting PriceFree$449/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB
Rating7.9/107.3/10

Pros & Cons

Insightly

Pros

  • Unique CRM + project management combination
  • Deal-to-project conversion streamlines handoffs
  • Good relationship linking and mapping
  • Solid Google Workspace integration

Cons

  • CRM features less advanced than dedicated CRM tools
  • Project management less robust than dedicated PM tools
  • Interface feels dated compared to newer competitors
  • Mobile app needs improvement

SharpSpring

Pros

  • Unlimited users on all plans β€” pay by contacts, not seats, saving agencies thousands monthly
  • Behavioral tracking shows every page visit, email open, and form fill in a visual timeline
  • White-label capabilities let agencies rebrand the entire platform for client-facing use
  • Marketing automation workflows rival HubSpot at roughly half the price point
  • Built-in CRM means no need to buy and integrate a separate sales tool

Cons

  • Starting price of $449/month is too high for most small businesses and solopreneurs
  • Post-acquisition by Constant Contact creates uncertainty about long-term product direction
  • CRM functionality is secondary to marketing β€” sales teams needing deep CRM features may feel limited
  • Landing page templates feel dated compared to Unbounce or Leadpages
  • Reporting customization requires learning a query-based system that isn't intuitive
  • No free plan or low-cost entry point for businesses testing marketing automation

Pricing Comparison

ProductPricing ModelStarting Price
InsightlyfreemiumFree0
SharpSpringsubscription$449/mo

Our Verdict

Choose Insightly if...

Professional services and consulting firms

Learn More

Choose SharpSpring if...

Digital marketing agencies managing campaigns for 10-50 clients simultaneously

Learn More

Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.