Insightly vs SuiteCRM: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Insightly
CRM that combines customer relationship management with project management and delivery tracking.
SuiteCRM
Open-source CRM platform forked from SugarCRM with full sales, marketing, and service modules.
Quick Comparison
| Aspect | Insightly | SuiteCRM |
|---|---|---|
| Best For | Professional services and consulting firms | Organizations needing complete data sovereignty and on-premise hosting |
| Pricing Model | Freemium | Open Source |
| Starting Price | Free | Free |
| Deployment | cloud | self hosted, cloud |
| Platforms | WEB, IOS, ANDROID | WEB, LINUX |
| Rating | 7.9/10 | 7.4/10 |
Pros & Cons
Insightly
Pros
- Unique CRM + project management combination
- Deal-to-project conversion streamlines handoffs
- Good relationship linking and mapping
- Solid Google Workspace integration
Cons
- CRM features less advanced than dedicated CRM tools
- Project management less robust than dedicated PM tools
- Interface feels dated compared to newer competitors
- Mobile app needs improvement
SuiteCRM
Pros
- Completely free self-hosted option with no user limits
- Full source code access for unlimited customization
- No vendor lock-in — you own your data and infrastructure
- Active community with 800+ contributors on GitHub
- Enterprise-grade features rival tools costing $50+/user/month
Cons
- User interface feels outdated compared to modern SaaS CRMs
- Self-hosting requires PHP/MySQL expertise or a managed service
- Documentation gaps make advanced configuration frustrating
- No official mobile app — only third-party or web-based options
- OnDemand pricing is steep for what amounts to basic hosting
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Insightly | freemium | Free0 |
| SuiteCRM | open source | Free0 |
Our Verdict
Choose Insightly if...
Professional services and consulting firms
Choose SuiteCRM if...
Organizations needing complete data sovereignty and on-premise hosting
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.