Loc8 vs Microsoft Dynamics 365 Field Service: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Loc8

7.5(180 reviews)

Asset-focused field service management from Australia. Free for 2 users, paid plans from $15/user/mo. Great for asset-heavy operations.

7.9(1,240 reviews)

Enterprise FSM in the Microsoft Dynamics 365 suite. HoloLens mixed reality, Azure IoT, and native Teams for Microsoft-first organizations.

Aspect	Loc8	Microsoft Dynamics 365 Field Service
Best For	Facilities management and building maintenance companies that need strong asset tracking at low cost	Enterprises already running Microsoft Dynamics 365 for ERP or CRM
Pricing Model	Freemium	Subscription
Starting Price	Free	$20/mo
Deployment	cloud	cloud, hybrid
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	7.5/10	7.9/10

Genuinely useful free tier for up to 2 users—not a crippled demo but a real working product
Strong asset management with equipment registers, service history, and warranty tracking built in
Extremely affordable paid plans starting at $15/user/month, among the cheapest FSM tools available
Work orders link directly to assets, building valuable service history over time for preventive maintenance decisions
No annual contract required on any plan—monthly billing with no lock-in

Mobile app is functional but noticeably less polished than competitors like Jobber or Housecall Pro
Integration ecosystem is very thin—no Zapier, no native Salesforce connector, limited to QuickBooks and Xero
Scheduling lacks optimization features needed for dispatching 20+ technicians efficiently
Built by a smaller team, which means slower feature development and less community resources
Limited presence outside Australia—support hours and product roadmap skew toward ANZ market

HoloLens mixed reality for remote expert guidance is genuinely innovative for complex equipment service
Azure IoT Hub integration enables predictive service triggers within Microsoft infrastructure
Native Teams integration keeps technician communication inside familiar Microsoft tools
Compelling value for organizations already licensed on Microsoft Dynamics 365

Mobile technician app historically weak—improving but still trails Salesforce Field Service on usability
Requires Microsoft ecosystem investment—not competitive for organizations outside the Dynamics 365 world
Configuration complexity is high—meaningful deployment requires certified Dynamics 365 partners
Not suitable for SMB—designed for mid-to-large enterprises with dedicated IT teams

Product	Pricing Model	Starting Price
Loc8	freemium	Free0
Microsoft Dynamics 365 Field Service	subscription	$20/mo

Choose Loc8 if...

Facilities management and building maintenance companies that need strong asset tracking at low cost

Choose Microsoft Dynamics 365 Field Service if...

Enterprises already running Microsoft Dynamics 365 for ERP or CRM

Explore more alternatives or read in-depth reviews to make your decision.