MaintStar vs HxGN EAM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

MaintStar

7.0(45 reviews)

Maintenance management built for government and public works agencies with GIS integration and citizen request portals.

8.0(290 reviews)

Enterprise EAM with native GIS integration for utilities, mining, oil & gas, and public sector asset management.

Aspect	MaintStar	HxGN EAM
Best For	Municipal public works departments managing roads, water, and sewer infrastructure	Electric and water utilities managing geographically distributed infrastructure networks
Pricing Model	Contact Sales	Contact Sales
Starting Price	Contact Sales	Contact Sales
Deployment	cloud, on premise	cloud, on premise, hybrid
Platforms	WEB	WEB, IOS, ANDROID, WINDOWS
Rating	7.0/10	8.0/10

Purpose-built for government—understands budget cycles, council reporting, and citizen service workflows
Deep Esri ArcGIS integration maps assets, work orders, and maintenance history geographically
Fleet maintenance module is built in rather than bolted on as an afterthought
Citizen request routing connects public complaints directly into the work order pipeline
Infrastructure asset lifecycle tracking supports long-term capital planning

Completely unsuitable for private companies—every feature is designed around government operations
Interface looks dated and lags behind modern SaaS design standards
Implementation takes 3-6 months due to government data complexity
Web-only platform with no native mobile apps for field crews
Limited to US and Canadian government markets with no international presence

Native GIS integration—geospatial asset mapping that no other EAM vendor delivers as completely
ISO 55000 and NERC-CIP compliance workflows built for regulated utility and infrastructure sectors
Deep lineage from Infor EAM with decades of enterprise reliability in utilities and mining
Strong in mining and oil & gas where remote asset geography is operationally critical

Extremely expensive—$100K-$500K+ annually before implementation costs are added
Implementation takes 12-24 months and requires specialized system integrators
Hexagon's broader strategic focus means EAM is not always their top development priority
Completely unsuitable for organizations below enterprise scale—the cost-benefit ratio breaks down

Product	Pricing Model	Starting Price
MaintStar	contact sales	Contact Sales
HxGN EAM	contact sales	Contact Sales

Choose MaintStar if...

Municipal public works departments managing roads, water, and sewer infrastructure

Choose HxGN EAM if...

Electric and water utilities managing geographically distributed infrastructure networks

Explore more alternatives or read in-depth reviews to make your decision.