MaintStar vs UpKeep: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

MaintStar

7.0(45 reviews)

Maintenance management built for government and public works agencies with GIS integration and citizen request portals.

8.5(1,200 reviews)

Mobile-first CMMS for maintenance teams managing work orders, assets, and preventive maintenance from any device.

Aspect	MaintStar	UpKeep
Best For	Municipal public works departments managing roads, water, and sewer infrastructure	Maintenance teams moving from paper or spreadsheet-based tracking to digital
Pricing Model	Contact Sales	Subscription
Starting Price	Contact Sales	$20/mo
Deployment	cloud, on premise	cloud
Platforms	WEB	WEB, IOS, ANDROID
Rating	7.0/10	8.5/10

Purpose-built for government—understands budget cycles, council reporting, and citizen service workflows
Deep Esri ArcGIS integration maps assets, work orders, and maintenance history geographically
Fleet maintenance module is built in rather than bolted on as an afterthought
Citizen request routing connects public complaints directly into the work order pipeline
Infrastructure asset lifecycle tracking supports long-term capital planning

Completely unsuitable for private companies—every feature is designed around government operations
Interface looks dated and lags behind modern SaaS design standards
Implementation takes 3-6 months due to government data complexity
Web-only platform with no native mobile apps for field crews
Limited to US and Canadian government markets with no international presence

Best mobile app in the CMMS market—works reliably on cheap Android devices
Fast setup: most teams go live in under a week with real data
Technicians adopt it without extensive training or IT hand-holding
Strong preventive maintenance scheduling with calendar and trigger-based automation

Reporting is basic—serious reliability analysis requires exporting data to another tool
Inventory management lacks depth for complex multi-location spare parts operations
Customer support response times slow down noticeably on Starter and Professional tiers
Per-user pricing climbs quickly once you scale beyond 20-30 technicians

Product	Pricing Model	Starting Price
MaintStar	contact sales	Contact Sales
UpKeep	subscription	$20/mo

Choose MaintStar if...

Municipal public works departments managing roads, water, and sewer infrastructure

Choose UpKeep if...

Maintenance teams moving from paper or spreadsheet-based tracking to digital

Explore more alternatives or read in-depth reviews to make your decision.