Microsoft Forms vs Jotform: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Microsoft Forms
8.0(5,400 reviews)
Simple survey and quiz tool bundled with Microsoft 365, with instant Excel integration and Teams distribution.
Jotform
8.5(3,300 reviews)
Versatile drag-and-drop form builder with thousands of templates, payment fields, and a generous free tier.
Quick Comparison
| Aspect | Microsoft Forms | Jotform |
|---|---|---|
| Best For | Organisations already running on Microsoft 365 | Small businesses needing one tool for many form types |
| Pricing Model | Subscription | Freemium |
| Starting Price | $6/mo | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.0/10 | 8.5/10 |
Pros & Cons
Microsoft Forms
Pros
- Included free with every Microsoft 365 business and education plan
- Native Excel integration sends responses straight to a spreadsheet
- Two-click distribution inside Teams channels and meetings
- Power Automate triggers workflows from form submissions
- Quiz mode with automatic grading is excellent for education
Cons
- Minimal design control means every form looks generic
- Logic and branching are basic with no piping or advanced routing
- No sentiment analysis, benchmarking, or A/B testing
- Built for internal use, weak for customer-facing branded surveys
- Limited question types compared to dedicated survey platforms
Jotform
Pros
- Over 10,000 ready-made templates cover almost every use case
- Native payment integrations with Stripe, PayPal, Square, and more
- Generous free plan with 5 forms and 100 submissions per month
- Per-account pricing is cheaper than per-seat models for small teams
- One tool handles surveys, order forms, applications, and registrations
Cons
- Submission-based limits mean a popular form can hit its ceiling
- Interface feels cluttered with widgets, themes, and options
- Lacks research-grade analytics and benchmarking
- Higher submission tiers get expensive at $99 per month for Gold
- So many features can overwhelm users who just want a simple survey
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Microsoft Forms | subscription | $6/mo |
| Jotform | freemium | Free0 |
Our Verdict
Choose Microsoft Forms if...
Organisations already running on Microsoft 365
Choose Jotform if...
Small businesses needing one tool for many form types
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.