Salesforce Health Cloud vs Insightly: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Salesforce Health Cloud
Healthcare CRM built on Salesforce for patient relationship management, care coordination, and HIPAA-compliant engagement.
Insightly
CRM that combines customer relationship management with project management and delivery tracking.
Quick Comparison
| Aspect | Salesforce Health Cloud | Insightly |
|---|---|---|
| Best For | Large health systems managing 10,000+ patient relationships across care settings | Professional services and consulting firms |
| Pricing Model | Contact Sales | Freemium |
| Starting Price | $350/mo | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.8/10 | 7.9/10 |
Pros & Cons
Salesforce Health Cloud
Pros
- Patient 360 timeline unifies clinical, insurance, and communication data on one screen
- HIPAA-compliant out of the box with Salesforce Shield encryption and BAA support
- Care plan management coordinates multiple providers around shared patient goals
- FedRAMP authorization makes it suitable for government healthcare organizations
- Full Salesforce ecosystem access including AppExchange healthcare apps and Einstein AI
Cons
- Starting at $325/user/month makes it one of the most expensive healthcare CRMs
- Implementation requires rare combination of Salesforce and healthcare domain expertise
- Clinical staff with limited tech experience face 6-8 week onboarding curves
- Smaller practices under 50 users struggle to justify total cost of ownership
- Customization depth means ongoing admin costs for a dedicated Salesforce administrator
Insightly
Pros
- Unique CRM + project management combination
- Deal-to-project conversion streamlines handoffs
- Good relationship linking and mapping
- Solid Google Workspace integration
Cons
- CRM features less advanced than dedicated CRM tools
- Project management less robust than dedicated PM tools
- Interface feels dated compared to newer competitors
- Mobile app needs improvement
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Salesforce Health Cloud | contact sales | $350/mo |
| Insightly | freemium | Free0 |
Our Verdict
Choose Salesforce Health Cloud if...
Large health systems managing 10,000+ patient relationships across care settings
Choose Insightly if...
Professional services and consulting firms
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.