ServiceTitan vs FieldEdge: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
ServiceTitan
The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.
FieldEdge
HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.
Quick Comparison
| Aspect | ServiceTitan | FieldEdge |
|---|---|---|
| Best For | HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue | HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows |
| Pricing Model | Subscription | Subscription |
| Starting Price | $398/mo | Contact Sales |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.8/10 | 7.9/10 |
Pros & Cons
ServiceTitan
Pros
- Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
- Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
- Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
- Technician scorecard reporting identifies your top performers and those who need coaching
Cons
- Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
- Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
- Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
- Customer support response times have declined as the company has scaled rapidly since 2021
FieldEdge
Pros
- Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
- Technician revenue tracking and scorecards help managers identify top performers and coaching needs
- Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
- Service agreement module with automated renewal and scheduling handles recurring revenue reliably
Cons
- Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
- Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
- Less suitable for field service industries outside HVAC and plumbing trade work
- Customer support has received mixed reviews; complex issues can take longer than expected to resolve
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| ServiceTitan | subscription | $398/mo |
| FieldEdge | subscription | Contact Sales |
Our Verdict
Choose ServiceTitan if...
You need HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue and prefer subscription pricing.
Choose FieldEdge if...
You need HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows and prefer subscription pricing.
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.