ServiceTitan vs FieldEdge: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ServiceTitan

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

7.9(980 reviews)

HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.

Aspect	ServiceTitan	FieldEdge
Best For	HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue	HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows
Pricing Model	Subscription	Subscription
Starting Price	$398/mo	Contact Sales
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.8/10	7.9/10

Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
Technician scorecard reporting identifies your top performers and those who need coaching

Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
Customer support response times have declined as the company has scaled rapidly since 2021

Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
Technician revenue tracking and scorecards help managers identify top performers and coaching needs
Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
Service agreement module with automated renewal and scheduling handles recurring revenue reliably

Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
Less suitable for field service industries outside HVAC and plumbing trade work
Customer support has received mixed reviews; complex issues can take longer than expected to resolve

Product	Pricing Model	Starting Price
ServiceTitan	subscription	$398/mo
FieldEdge	subscription	Contact Sales

Choose ServiceTitan if...

HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue

Choose FieldEdge if...

HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows

Explore more alternatives or read in-depth reviews to make your decision.