Softabase

ServiceTitan vs FieldPulse: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ServiceTitan logo

ServiceTitan

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

FieldPulse logo

FieldPulse

8.3(520 reviews)

All-in-one field service management for SMB contractors. Scheduling, invoicing, CRM, and payments from $65/user/mo.

Quick Comparison

AspectServiceTitanFieldPulse
Best ForHVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenueSmall contractors with 3-25 technicians who want scheduling, CRM, and invoicing in one tool
Pricing ModelSubscriptionSubscription
Starting Price$398/mo$65/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.8/108.3/10

Pros & Cons

ServiceTitan

Pros

  • Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
  • Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
  • Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
  • Technician scorecard reporting identifies your top performers and those who need coaching

Cons

  • Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
  • Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
  • Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
  • Customer support response times have declined as the company has scaled rapidly since 2021

FieldPulse

Pros

  • True all-in-one platform: CRM, scheduling, estimates, invoicing, and payments in a single app
  • Digital estimates with e-signatures increase approval rates by roughly 25% vs paper quotes
  • Mobile payment collection through Stripe lets technicians close jobs financially on site
  • Competitive pricing at $65-115/user puts it well below ServiceTitan while covering more ground than Jobber
  • QuickBooks integration keeps bookkeeping in sync without manual data entry

Cons

  • Reporting and workflow automation feel underpowered once you scale past 30 technicians
  • Service agreement management lacks the depth of ServiceTitan or FieldEdge for recurring contract businesses
  • Pricebook functionality exists but does not match the guided selling capabilities of higher-end platforms
  • Complex technical support issues sometimes take longer to resolve than expected
  • Limited third-party integration ecosystem compared to more established competitors

Pricing Comparison

ProductPricing ModelStarting Price
ServiceTitansubscription$398/mo
FieldPulsesubscription$65/mo

Our Verdict

Choose ServiceTitan if...

HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue

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Choose FieldPulse if...

Small contractors with 3-25 technicians who want scheduling, CRM, and invoicing in one tool

Learn More

Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.