ServiceTitan vs ServiceFusion: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ServiceTitan

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

7.8(620 reviews)

All-in-one FSM with flat monthly pricing—no per-user fees. Covers HVAC, plumbing, electrical, and general field service from $192/month.

Aspect	ServiceTitan	ServiceFusion
Best For	HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue	Growing field service businesses with 15-50 technicians where per-user pricing becomes a budget problem
Pricing Model	Subscription	Subscription
Starting Price	$398/mo	$192/mo
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.8/10	7.8/10

Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
Technician scorecard reporting identifies your top performers and those who need coaching

Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
Customer support response times have declined as the company has scaled rapidly since 2021

Flat per-month pricing with unlimited users removes the per-technician cost scaling of most competitors
Van inventory management tracks parts in each vehicle and auto-generates purchase orders at reorder points
Reliable QuickBooks integration trusted by accounting teams for end-of-period reconciliation
Covers the full service workflow—estimate to invoice—without module gaps common in cheaper platforms

Flat-rate pricebook capabilities lag FieldEdge and ServiceTitan for HVAC/plumbing upsell workflows
Mobile app interface is functional but less polished than Jobber or Housecall Pro
Marketing attribution is absent—no tracking of which ad channels generate booked revenue
Customer support response times have been criticized in recent reviews as the platform scales

Product	Pricing Model	Starting Price
ServiceTitan	subscription	$398/mo
ServiceFusion	subscription	$192/mo

Choose ServiceTitan if...

HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue

Choose ServiceFusion if...

Growing field service businesses with 15-50 technicians where per-user pricing becomes a budget problem

Explore more alternatives or read in-depth reviews to make your decision.