SharpSpring vs Agile CRM: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
SharpSpring
Marketing automation platform with built-in CRM, now part of Constant Contact. Agency-friendly pricing and features.
Agile CRM
All-in-one CRM combining sales, marketing automation, and customer service tools at aggressive price points.
Quick Comparison
| Aspect | SharpSpring | Agile CRM |
|---|---|---|
| Best For | Digital marketing agencies managing campaigns for 10-50 clients simultaneously | Bootstrapped startups needing an all-in-one platform on a tight budget |
| Pricing Model | Subscription | Freemium |
| Starting Price | $449/mo | Free |
| Deployment | cloud | cloud |
| Platforms | WEB | WEB, IOS, ANDROID |
| Rating | 7.3/10 | 7.5/10 |
Pros & Cons
SharpSpring
Pros
- Unlimited users on all plans — pay by contacts, not seats, saving agencies thousands monthly
- Behavioral tracking shows every page visit, email open, and form fill in a visual timeline
- White-label capabilities let agencies rebrand the entire platform for client-facing use
- Marketing automation workflows rival HubSpot at roughly half the price point
- Built-in CRM means no need to buy and integrate a separate sales tool
Cons
- Starting price of $449/month is too high for most small businesses and solopreneurs
- Post-acquisition by Constant Contact creates uncertainty about long-term product direction
- CRM functionality is secondary to marketing — sales teams needing deep CRM features may feel limited
- Landing page templates feel dated compared to Unbounce or Leadpages
- Reporting customization requires learning a query-based system that isn't intuitive
- No free plan or low-cost entry point for businesses testing marketing automation
Agile CRM
Pros
- Free plan supports 10 users — one of the most generous in the market
- Marketing automation, sales CRM, and helpdesk in a single platform
- Built-in telephony for calling directly from the CRM
- Landing page builder included even in lower tiers
- Social media monitoring across major platforms
Cons
- User interface feels outdated and sluggish
- Bug reports are common — email sync and automation triggers can misfire
- Customer support response times stretch to 48 hours on lower plans
- Paid plans require a 2-year contract commitment
- Limited third-party integrations compared to competitors
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| SharpSpring | subscription | $449/mo |
| Agile CRM | freemium | Free0 |
Our Verdict
Choose SharpSpring if...
Digital marketing agencies managing campaigns for 10-50 clients simultaneously
Choose Agile CRM if...
Bootstrapped startups needing an all-in-one platform on a tight budget
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.