Softabase

SuiteCRM vs Insightly: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

SuiteCRM logo

SuiteCRM

7.4(280 reviews)

Open-source CRM platform forked from SugarCRM with full sales, marketing, and service modules.

Insightly logo

Insightly

7.9(890 reviews)

CRM that combines customer relationship management with project management and delivery tracking.

Quick Comparison

AspectSuiteCRMInsightly
Best ForOrganizations needing complete data sovereignty and on-premise hostingProfessional services and consulting firms
Pricing ModelOpen SourceFreemium
Starting PriceFreeFree
Deploymentself hosted, cloudcloud
PlatformsWEB, LINUXWEB, IOS, ANDROID
Rating7.4/107.9/10

Pros & Cons

SuiteCRM

Pros

  • Completely free self-hosted option with no user limits
  • Full source code access for unlimited customization
  • No vendor lock-in β€” you own your data and infrastructure
  • Active community with 800+ contributors on GitHub
  • Enterprise-grade features rival tools costing $50+/user/month

Cons

  • User interface feels outdated compared to modern SaaS CRMs
  • Self-hosting requires PHP/MySQL expertise or a managed service
  • Documentation gaps make advanced configuration frustrating
  • No official mobile app β€” only third-party or web-based options
  • OnDemand pricing is steep for what amounts to basic hosting

Insightly

Pros

  • Unique CRM + project management combination
  • Deal-to-project conversion streamlines handoffs
  • Good relationship linking and mapping
  • Solid Google Workspace integration

Cons

  • CRM features less advanced than dedicated CRM tools
  • Project management less robust than dedicated PM tools
  • Interface feels dated compared to newer competitors
  • Mobile app needs improvement

Pricing Comparison

ProductPricing ModelStarting Price
SuiteCRMopen sourceFree0
InsightlyfreemiumFree0

Our Verdict

Choose SuiteCRM if...

Organizations needing complete data sovereignty and on-premise hosting

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Choose Insightly if...

Professional services and consulting firms

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.