SurveySparrow vs Microsoft Forms: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
SurveySparrow
8.3(2,100 reviews)
Conversational survey platform with chat-style forms, recurring surveys, and a built-in CX and reputation toolkit.
Microsoft Forms
8.0(5,400 reviews)
Simple survey and quiz tool bundled with Microsoft 365, with instant Excel integration and Teams distribution.
Quick Comparison
| Aspect | SurveySparrow | Microsoft Forms |
|---|---|---|
| Best For | HR teams running recurring employee pulse surveys | Organisations already running on Microsoft 365 |
| Pricing Model | Free Trial | Subscription |
| Starting Price | $19/mo | $6/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.3/10 | 8.0/10 |
Pros & Cons
SurveySparrow
Pros
- Conversational chat-style format that lifts respondent engagement
- Recurring surveys automate pulse checks and ongoing NPS tracking
- Built-in CX suite with NPS, CES, and CSAT trend dashboards
- White-labeling and multilingual support on mid-tier plans
- Cheaper than Qualtrics while offering more than a basic form tool
Cons
- Entry-tier plans have annual response limits that fill up quickly
- Doing surveys, CX, and reputation means some modules feel less mature
- Pricier than basic form builders, only worth it if you use the automation
- Per-user pricing on higher tiers adds up for larger teams
- Reporting is good but not at the statistical depth of Qualtrics
Microsoft Forms
Pros
- Included free with every Microsoft 365 business and education plan
- Native Excel integration sends responses straight to a spreadsheet
- Two-click distribution inside Teams channels and meetings
- Power Automate triggers workflows from form submissions
- Quiz mode with automatic grading is excellent for education
Cons
- Minimal design control means every form looks generic
- Logic and branching are basic with no piping or advanced routing
- No sentiment analysis, benchmarking, or A/B testing
- Built for internal use, weak for customer-facing branded surveys
- Limited question types compared to dedicated survey platforms
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| SurveySparrow | free trial | $19/mo |
| Microsoft Forms | subscription | $6/mo |
Our Verdict
Choose SurveySparrow if...
HR teams running recurring employee pulse surveys
Choose Microsoft Forms if...
Organisations already running on Microsoft 365
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.