TeamViewer vs ConnectWise ScreenConnect: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
TeamViewer
The most widely used remote access and support platform with cross-platform connectivity, file transfer, and enterprise device management for 600K+ customers.
ConnectWise ScreenConnect
8.4(3,100 reviews)
Self-hosted remote support platform built for MSPs with unattended access, branding customization, and deep ConnectWise PSA/RMM integration.
Quick Comparison
| Aspect | TeamViewer | ConnectWise ScreenConnect |
|---|---|---|
| Best For | IT support teams needing cross-platform remote access to diverse device fleets | MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $33/mo |
| Deployment | cloud, on premise | cloud, on premise, self hosted |
| Platforms | WEB, WINDOWS, MAC, LINUX, IOS, ANDROID | WINDOWS, MAC, LINUX, IOS, ANDROID |
| Rating | 7.8/10 | 8.4/10 |
Pros & Cons
TeamViewer
Pros
- Largest installed base (2.5B+ devices) means connecting to anyone is almost always possible
- Cross-platform support is the most comprehensive — every OS combination works reliably
- Connection stability is excellent even on poor networks with automatic quality adjustment
- Enterprise Tensor product adds serious device management and security features for large IT teams
- Free personal tier lets individuals access their own devices without paying
Cons
- Pricing has increased aggressively — significantly more expensive than AnyDesk or Splashtop
- Free tier frequently flags accounts as "commercial use" and restricts functionality unnecessarily
- UI hasn't had a meaningful refresh in years — feels dated compared to modern alternatives
- Performance for high-framerate content (gaming, video editing) trails Parsec and Splashtop
- The 2016 security breach, while addressed, still causes hesitation for security-conscious buyers
ConnectWise ScreenConnect
Pros
- Self-hosted deployment gives full control over connection data — critical for regulated industries
- Session toolbox is the most comprehensive for IT support with backstage mode and annotation
- White-label customization lets MSPs brand the entire support experience
- Deep ConnectWise PSA/RMM integration creates a unified IT service management workflow
- Extension system allows custom scripts and tools to be added to the session toolbox
Cons
- Built for IT support professionals — overly complex for simple personal remote access
- ConnectWise ecosystem dependency means less value if you use competing PSA/RMM tools
- Pricing at $33-46/month per technician is higher than TeamViewer or AnyDesk for basic needs
- On-premises deployment requires server maintenance and infrastructure management
- UI is functional for technicians but intimidating for end users receiving support
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| TeamViewer | freemium | Free0 |
| ConnectWise ScreenConnect | subscription | $33/mo |
Our Verdict
Choose TeamViewer if...
IT support teams needing cross-platform remote access to diverse device fleets
Choose ConnectWise ScreenConnect if...
MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.