Softabase

UpKeep vs Infor EAM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

UpKeep logo

UpKeep

8.5(1,200 reviews)

Mobile-first CMMS for maintenance teams managing work orders, assets, and preventive maintenance from any device.

Infor EAM logo

Infor EAM

7.9(380 reviews)

Enterprise asset management platform for utilities, mining, oil and gas, and manufacturing companies managing critical infrastructure.

Quick Comparison

AspectUpKeepInfor EAM
Best ForMaintenance teams moving from paper or spreadsheet-based tracking to digitalElectric and water utilities managing transmission and distribution infrastructure
Pricing ModelSubscriptionContact Sales
Starting Price$20/moContact Sales
Deploymentcloudcloud, on premise
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating8.5/107.9/10

Pros & Cons

UpKeep

Pros

  • Best mobile app in the CMMS market—works reliably on cheap Android devices
  • Fast setup: most teams go live in under a week with real data
  • Technicians adopt it without extensive training or IT hand-holding
  • Strong preventive maintenance scheduling with calendar and trigger-based automation

Cons

  • Reporting is basic—serious reliability analysis requires exporting data to another tool
  • Inventory management lacks depth for complex multi-location spare parts operations
  • Customer support response times slow down noticeably on Starter and Professional tiers
  • Per-user pricing climbs quickly once you scale beyond 20-30 technicians

Infor EAM

Pros

  • Industry-specific compliance modules for utilities, oil and gas, and nuclear regulations
  • Reliability-centered maintenance with FMEA built into the workflow
  • IoT and condition monitoring integration for predictive maintenance
  • Mature platform with decades of experience in asset-intensive industries

Cons

  • Implementation costs of $500K-$2M put it out of reach for most organizations
  • Implementation timelines of 12-18 months require significant internal resources
  • Interface is dated and complex compared to modern cloud-native CMMS tools
  • Total cost of ownership (licensing + implementation + support) is substantial

Pricing Comparison

ProductPricing ModelStarting Price
UpKeepsubscription$20/mo
Infor EAMcontact salesContact Sales

Our Verdict

Choose UpKeep if...

You need Maintenance teams moving from paper or spreadsheet-based tracking to digital and prefer subscription pricing.

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Choose Infor EAM if...

You need Electric and water utilities managing transmission and distribution infrastructure and prefer contact sales pricing.

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.