UpKeep vs ServiceMax: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

UpKeep

8.5(1,200 reviews)

Mobile-first CMMS for maintenance teams managing work orders, assets, and preventive maintenance from any device.

8.0(450 reviews)

Enterprise field service management platform built on Salesforce for high-tech, medical devices, energy, and complex equipment industries.

Aspect	UpKeep	ServiceMax
Best For	Maintenance teams moving from paper or spreadsheet-based tracking to digital	Medical device manufacturers managing field service at hospital and clinic sites
Pricing Model	Subscription	Contact Sales
Starting Price	$20/mo	Contact Sales
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.5/10	8.0/10

Best mobile app in the CMMS market—works reliably on cheap Android devices
Fast setup: most teams go live in under a week with real data
Technicians adopt it without extensive training or IT hand-holding
Strong preventive maintenance scheduling with calendar and trigger-based automation

Reporting is basic—serious reliability analysis requires exporting data to another tool
Inventory management lacks depth for complex multi-location spare parts operations
Customer support response times slow down noticeably on Starter and Professional tiers
Per-user pricing climbs quickly once you scale beyond 20-30 technicians

Best-in-class service contract and entitlement management for complex equipment
Native Salesforce integration connects field service with CRM and sales data
Handles multi-step, multi-party field service workflows for regulated industries
Asset 360 provides complete installed base visibility across customer sites

Extremely expensive at $150-300/user/month before Salesforce licensing costs
Implementation requires specialized partners and typically takes 6-12 months
Overkill for companies without complex service contract obligations
Requires Salesforce investment—organizations not on Salesforce face a steep barrier

Product	Pricing Model	Starting Price
UpKeep	subscription	$20/mo
ServiceMax	contact sales	Contact Sales

Choose UpKeep if...

Maintenance teams moving from paper or spreadsheet-based tracking to digital

Choose ServiceMax if...

Medical device manufacturers managing field service at hospital and clinic sites

Explore more alternatives or read in-depth reviews to make your decision.