Workiz vs FieldEdge: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Workiz

8.1(1,200 reviews)

FSM with built-in phone system and call tracking. Strong for locksmith, junk removal, and appliance repair. Plans from $65/month.

7.9(980 reviews)

HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.

Aspect	Workiz	FieldEdge
Best For	Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters	HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows
Pricing Model	Subscription	Subscription
Starting Price	$65/mo	Contact Sales
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.1/10	7.9/10

Built-in VoIP phone system with call recording and source attribution is unique in the SMB FSM market
Marketing call tracking connects phone leads to booked jobs, optimizing ad spend across channels
Fast dispatch workflow designed for same-day service businesses like locksmith and appliance repair
Competitive pricing for the phone system value—no need to pay separately for a VoIP service

Phone system advantage is irrelevant for service businesses that primarily get customers through online booking
Revenue analytics and flat-rate pricebook are less developed than ServiceTitan or FieldEdge
Less suitable for planned maintenance businesses with recurring schedules vs. reactive service calls
User base and review volume is smaller than Jobber or Housecall Pro, making third-party evaluation harder

Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
Technician revenue tracking and scorecards help managers identify top performers and coaching needs
Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
Service agreement module with automated renewal and scheduling handles recurring revenue reliably

Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
Less suitable for field service industries outside HVAC and plumbing trade work
Customer support has received mixed reviews; complex issues can take longer than expected to resolve

Product	Pricing Model	Starting Price
Workiz	subscription	$65/mo
FieldEdge	subscription	Contact Sales

Choose Workiz if...

Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters

Choose FieldEdge if...

HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows

Explore more alternatives or read in-depth reviews to make your decision.