Workiz vs FieldEdge: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Workiz
FSM with built-in phone system and call tracking. Strong for locksmith, junk removal, and appliance repair. Plans from $65/month.
FieldEdge
HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.
Quick Comparison
| Aspect | Workiz | FieldEdge |
|---|---|---|
| Best For | Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters | HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows |
| Pricing Model | Subscription | Subscription |
| Starting Price | $65/mo | Contact Sales |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.1/10 | 7.9/10 |
Pros & Cons
Workiz
Pros
- Built-in VoIP phone system with call recording and source attribution is unique in the SMB FSM market
- Marketing call tracking connects phone leads to booked jobs, optimizing ad spend across channels
- Fast dispatch workflow designed for same-day service businesses like locksmith and appliance repair
- Competitive pricing for the phone system value—no need to pay separately for a VoIP service
Cons
- Phone system advantage is irrelevant for service businesses that primarily get customers through online booking
- Revenue analytics and flat-rate pricebook are less developed than ServiceTitan or FieldEdge
- Less suitable for planned maintenance businesses with recurring schedules vs. reactive service calls
- User base and review volume is smaller than Jobber or Housecall Pro, making third-party evaluation harder
FieldEdge
Pros
- Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
- Technician revenue tracking and scorecards help managers identify top performers and coaching needs
- Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
- Service agreement module with automated renewal and scheduling handles recurring revenue reliably
Cons
- Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
- Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
- Less suitable for field service industries outside HVAC and plumbing trade work
- Customer support has received mixed reviews; complex issues can take longer than expected to resolve
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Workiz | subscription | $65/mo |
| FieldEdge | subscription | Contact Sales |
Our Verdict
Choose Workiz if...
You need Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters and prefer subscription pricing.
Choose FieldEdge if...
You need HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows and prefer subscription pricing.
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.