BuildOps

The Commercial Specialty Contractor Platform

BuildOps identified a gap nobody else was filling: commercial HVAC, plumbing, and electrical contractors need software that handles both service work and construction projects. ServiceTitan focuses on residential. Procore focuses on GCs. BuildOps built for the commercial specialty trades that fall between both.

Service and Construction in One System

Here's what makes BuildOps different. A commercial HVAC contractor does two things: service calls (fixing a rooftop unit at a hospital) and construction projects (installing the HVAC system in a new office building). Most software handles one or the other. BuildOps does both. Dispatch a tech for a service call in the morning, manage a $2M installation project in the afternoon, all from one platform.

The Feature Set That Matters

Dispatching is drag-and-drop with real-time technician tracking. Quoting pulls from your price book and generates professional proposals on-site. Invoicing happens from the field—techs close out work orders and trigger billing immediately. Project management handles multi-phase commercial jobs with scheduling, budgeting, and subcontractor coordination. The CRM tracks the customer relationship from first call through ongoing service agreements.

Growing Fast, Still Maturing

BuildOps raised over $100M and hired aggressively. The product is evolving quickly, which means new features arrive regularly but stability occasionally takes a hit. Some users report that the platform can feel overwhelming initially—there are a lot of modules. The mobile app has improved significantly since 2023 but still gets mixed reviews on reliability in areas with poor connectivity.