Pricing
subscription
Best For
Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service
Rating
8.1/10
Last Updated
Mar 2026
TL;DR
Stayntouch is the mobile-first PMS that lets your front desk staff roam. Instead of chaining employees behind a counter, they check guests in from an iPad in the lobby. The platform serves 90,000+ rooms globally and targets the 50-500 room full-service hotel segment. It's more modern than Opera, more scalable than Cloudbeds, and genuinely built around the idea that hotel technology should be invisible to guests.
What is Stayntouch?
Mobile-First Hotel Operations
Stayntouch was founded in 2012 with a premise that seems obvious in retrospect: hotel PMS should work on a tablet, not just a desktop. The entire platform is designed for iPads and tablets first, desktop second. Front desk staff walk the lobby, check guests in conversationally, and process everything on a mobile device. The front desk counter becomes optional.
Guest Journey Focus
The platform centers on the guest journey: pre-arrival upselling, mobile check-in, digital key delivery, in-stay service requests, and mobile checkout. Each touchpoint is designed to reduce friction and increase ancillary revenue. Properties using Stayntouch's upselling module report $3-$8 per room in additional revenue from room upgrades and add-ons.
Integration Ecosystem
Stayntouch connects to 1,100+ integrations through its open API and marketplace. Door locks, POS, revenue management, CRM, housekeeping, guest messaging, payments — the ecosystem is comprehensive. For full-service hotels running 10-15 different technology systems, this integration depth is critical.
Scalable for Hotel Groups
Multi-property management with centralized reporting, cross-property guest profiles, and standardized operations. Hotel management companies with 5-50 properties use Stayntouch to maintain consistency while allowing property-level flexibility.
The Investment
Stayntouch pricing is per-room, typically $8-$15/room/month depending on modules and property size. A 100-room hotel pays $800-$1,500/month. It's positioned between Mews and Oracle Opera — more capable than Mews for full-service properties, more affordable and modern than Opera.
Pros and Cons
Pros
- Mobile-first design lets staff check guests in from anywhere with an iPad — no front desk counter required
- Upselling module generates $3-$8 additional revenue per room through upgrades and add-ons
- 1,100+ integrations make it one of the most connected PMS platforms for full-service hotels
- Guest journey from pre-arrival to checkout is seamless and reduces friction at every touchpoint
- Scales from 50-room boutique hotels to hotel management companies with 50+ properties
Cons
- Per-room pricing at $8-$15 makes it expensive for budget properties — 200 rooms = $1,600-$3,000/month
- Overkill for simple B&Bs and small inns that need basic PMS without the full-service feature set
- Implementation requires staff training on the mobile-first workflow, which is a mindset shift
- Less suited for vacation rentals or alternative accommodation types — hotel-focused
- Smaller market presence than Oracle Opera in the luxury and resort segments
Stayntouch Pricing
Cloud PMS
- Mobile-first PMS
- Channel manager
- Booking engine
- Front desk on iPad
- Housekeeping
- Basic reporting
Full Suite
- Everything in Cloud PMS
- Guest self-service
- Upselling module
- Digital key
- Advanced analytics
- 1,100+ integrations
Enterprise
- Everything in Full Suite
- Multi-property management
- Centralized reporting
- Custom integrations
- Dedicated account team
- SLA guarantee
Pricing last verified: March 26, 2026
Who is Stayntouch Best For?
- Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service
- Hotel management companies needing multi-property PMS with centralized reporting
- Properties focused on ancillary revenue through upselling and guest experience enhancement
- Hotels migrating from Oracle Opera wanting a modern cloud alternative at lower cost
Technical Details
The Bottom Line
Stayntouch scores 8.1/10. It stands out for mobile-first design lets staff check guests in from anywhere with an ipad — no front desk counter required. Best suited for full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service. Keep in mind that per-room pricing at $8-$15 makes it expensive for budget properties — 200 rooms = $1,600-$3,000/month.
Frequently Asked Questions
Based on editorial analysis