Softabase

Pricing

contact sales

Best For

Mid-to-large firms (25+ attorneys) that want CRM-grade analytics

Rating

7.8/10

Last Updated

Mar 2026

TL;DR

Litify is built on Salesforce, which gives it enterprise-grade CRM, analytics, and automation capabilities that native legal PM tools can't match. If your firm thinks about legal practice as a business operation and wants the analytical depth of a CRM powerhouse, Litify delivers. The catch: Salesforce platform costs add up, implementation is complex, and it's not for small firms or technophobes.

What is Litify?

Litify took a different approach: instead of building legal PM from scratch, they built it on the Salesforce platform. This means law firms get the full power of Salesforce — custom objects, Flow automation, Einstein analytics, AppExchange integrations — wrapped in a legal-specific interface.

Why Salesforce Matters

Salesforce's analytics engine gives Litify reporting capabilities that no native legal PM tool can match. Attorney productivity dashboards, matter profitability analysis, intake funnel metrics, and predictive analytics for case outcomes. For firms that make decisions based on data, this is transformative.

Enterprise Workflow Automation

Salesforce Flow gives Litify powerful automation that goes beyond basic triggers. Complex branching logic, approval processes, multi-step workflows, and integration with external systems. A personal injury intake can automatically create the matter, send engagement letters, request medical records, and assign tasks to specific team members based on case type and location.

The Cost of Power

Litify licensing plus Salesforce platform fees push the total cost to $100-$200+ per user/month before implementation. Implementation typically costs $50,000-$200,000+ and takes 3-9 months. This is firmly enterprise territory.

Pros and Cons

Pros

  • Salesforce foundation provides analytics and automation unmatched by native legal tools
  • Enterprise-grade CRM capabilities for intake, client relationships, and business development
  • Predictive analytics help firms make data-driven decisions about case strategy
  • Salesforce AppExchange opens thousands of additional integration options
  • Powerful workflow automation with complex branching logic and approval processes

Cons

  • Total cost of $100-$200+/user/month makes it the most expensive option
  • Implementation costs $50,000-$200,000+ and takes 3-9 months
  • Requires Salesforce expertise for administration and customization
  • Overwhelming for small firms — designed for enterprise operations
  • Users unfamiliar with Salesforce face a significant learning curve

Litify Pricing

Most Popular

Professional

Contact Sales
  • Case management
  • Time & billing
  • Document management
  • Salesforce analytics
  • Workflow automation
  • Client portal
Get Started

Enterprise

Contact Sales
  • Everything in Professional
  • Einstein analytics
  • Custom development
  • Advanced integrations
  • Dedicated CSM
  • Multi-office support
Get Started

Pricing last verified: March 25, 2026

Who is Litify Best For?

  • Mid-to-large firms (25+ attorneys) that want CRM-grade analytics
  • Organizations already using Salesforce in other departments
  • Firms that view practice management as a data-driven business operation
  • Enterprise legal departments looking for advanced reporting and forecasting

Technical Details

Platforms
webiosandroid
Deployment
cloud
Security & Compliance
soc2gdprhipaa

The Bottom Line

7.8/10Good

Litify scores 7.8/10. It stands out for salesforce foundation provides analytics and automation unmatched by native legal tools Best suited for mid-to-large firms (25+ attorneys) that want crm-grade analytics Keep in mind that total cost of $100-$200+/user/month makes it the most expensive option

Frequently Asked Questions

Litify doesn't publish pricing. Industry estimates suggest $100-$200+ per user/month when combining Litify licensing and Salesforce platform fees. Implementation adds $50,000-$200,000+. This is enterprise-level investment.

Yes, Litify runs on the Salesforce platform. You need Salesforce licenses in addition to the Litify subscription. This is both the source of its power and its primary cost driver.

Score Breakdown
Ease of Use7.3
Features8.1
Value for Money7.3
Support8.1

Based on editorial analysis