Document360 Pricing 2026: Plans, Costs & Hidden Fees
Complete pricing breakdown to help you choose the right plan
Starting at
$199/mo
Plans available
4
Pricing model
free trial
Pricing last verified: May 14, 2026
Document360 Pricing Plans
Standard
$199/month
- 3 team accounts
- Public knowledge base
- Version control
- Basic analytics
Most Popular
Professional
$399/month
- 5 team accounts
- Advanced analytics
- Private knowledge base
- Smart bar search
Business
$599/month
- 10 team accounts
- AI assistant (Eddy)
- Custom domain and SSL
- IP restrictions
Enterprise
Contact Sales
- 15+ team accounts
- Enterprise SSO and SAML
- Audit logs
- Dedicated account manager
Hidden Costs to Consider
Implementation & Setup
Many enterprise software solutions charge implementation fees ranging from a few hundred to thousands of dollars. Ask about setup costs before committing.
Training & Onboarding
Training sessions, dedicated onboarding, and certification programs may incur additional costs beyond the subscription fee.
Integrations & Add-ons
Premium integrations, API access, or additional modules may require separate licenses or higher-tier plans.
Overage Charges
Exceeding user limits, storage caps, or API call quotas can result in unexpected charges. Understand your limits before signing up.
How Document360 Pricing Compares
| Software | Starting Price | Pricing Model | Rating | |
|---|---|---|---|---|
| Document360 | $199/mo | free trial | 8.6/10 | Current |
| Zendesk Guide | $19/mo | subscription | 8.2/10 | |
| Guru | $0/mo | freemium | 8.5/10 | |
| Helpjuice | $120/mo | free trial | 8.4/10 |
Document360 Pricing FAQ
Ready to get started with Document360?
Visit their website to start your free trial or request a demo.