Pega CRM Pricing 2026: Plans, Costs & Hidden Fees
Complete pricing breakdown to help you choose the right plan
Plans available
3
Pricing model
contact sales
Pricing last verified: February 21, 2026
Pega CRM Pricing Plans
Pega Sales Automation
Contact Sales
- Lead and opportunity management
- Account and contact management
- Sales forecasting
- Territory and quota management
- Activity tracking and logging
- Mobile CRM with offline access
- Basic reporting and dashboards
Most Popular
Pega Customer Service
Contact Sales
- Omnichannel case management
- AI-powered agent desktop
- Knowledge management
- SLA and escalation management
- Customer self-service portal
- Workforce intelligence
- Process automation
Pega Customer Decision Hub
Contact Sales
- Real-time next-best-action AI
- Predictive analytics and modeling
- Adaptive learning models
- Cross-channel decisioning
- A/B testing and simulation
- Business rules management
- Compliance and audit controls
Hidden Costs to Consider
Implementation & Setup
Many enterprise software solutions charge implementation fees ranging from a few hundred to thousands of dollars. Ask about setup costs before committing.
Training & Onboarding
Training sessions, dedicated onboarding, and certification programs may incur additional costs beyond the subscription fee.
Integrations & Add-ons
Premium integrations, API access, or additional modules may require separate licenses or higher-tier plans.
Overage Charges
Exceeding user limits, storage caps, or API call quotas can result in unexpected charges. Understand your limits before signing up.
How Pega CRM Pricing Compares
| Software | Starting Price | Pricing Model | Rating | |
|---|---|---|---|---|
| Pega CRM | Contact Sales | contact sales | 7.2/10 | Current |
| Salesforce Sales Cloud | $25/mo | subscription | 8.9/10 | |
| Salesforce Sales Cloud | $25/mo | subscription | 8.2/10 | |
| HubSpot CRM | $0/mo | freemium | 8.5/10 |
Pega CRM Pricing FAQ
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Visit their website to start your free trial or request a demo.