Softabase

Precios

subscription

Perfecto Para

Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service

Puntuación

8.1/10

Última Actualización

mar 2026

En Pocas Palabras

Stayntouch is the mobile-first PMS that lets your front desk staff roam. Instead of chaining employees behind a counter, they check guests in from an iPad in the lobby. The platform serves 90,000+ rooms globally and targets the 50-500 room full-service hotel segment. It's more modern than Opera, more scalable than Cloudbeds, and genuinely built around the idea that hotel technology should be invisible to guests.

¿Qué es Stayntouch?

Mobile-First Hotel Operations

Stayntouch was founded in 2012 with a premise that seems obvious in retrospect: hotel PMS should work on a tablet, not just a desktop. The entire platform is designed for iPads and tablets first, desktop second. Front desk staff walk the lobby, check guests in conversationally, and process everything on a mobile device. The front desk counter becomes optional.

Guest Journey Focus

The platform centers on the guest journey: pre-arrival upselling, mobile check-in, digital key delivery, in-stay service requests, and mobile checkout. Each touchpoint is designed to reduce friction and increase ancillary revenue. Properties using Stayntouch's upselling module report $3-$8 per room in additional revenue from room upgrades and add-ons.

Integration Ecosystem

Stayntouch connects to 1,100+ integrations through its open API and marketplace. Door locks, POS, revenue management, CRM, housekeeping, guest messaging, payments — the ecosystem is comprehensive. For full-service hotels running 10-15 different technology systems, this integration depth is critical.

Scalable for Hotel Groups

Multi-property management with centralized reporting, cross-property guest profiles, and standardized operations. Hotel management companies with 5-50 properties use Stayntouch to maintain consistency while allowing property-level flexibility.

The Investment

Stayntouch pricing is per-room, typically $8-$15/room/month depending on modules and property size. A 100-room hotel pays $800-$1,500/month. It's positioned between Mews and Oracle Opera — more capable than Mews for full-service properties, more affordable and modern than Opera.

Lo Bueno y Lo Malo

Lo Bueno

  • Mobile-first design lets staff check guests in from anywhere with an iPad — no front desk counter required
  • Upselling module generates $3-$8 additional revenue per room through upgrades and add-ons
  • 1,100+ integrations make it one of the most connected PMS platforms for full-service hotels
  • Guest journey from pre-arrival to checkout is seamless and reduces friction at every touchpoint
  • Scales from 50-room boutique hotels to hotel management companies with 50+ properties

Lo Malo

  • Per-room pricing at $8-$15 makes it expensive for budget properties — 200 rooms = $1,600-$3,000/month
  • Overkill for simple B&Bs and small inns that need basic PMS without the full-service feature set
  • Implementation requires staff training on the mobile-first workflow, which is a mindset shift
  • Less suited for vacation rentals or alternative accommodation types — hotel-focused
  • Smaller market presence than Oracle Opera in the luxury and resort segments

Precios de Stayntouch

Cloud PMS

8 US$/mes
  • Mobile-first PMS
  • Channel manager
  • Booking engine
  • Front desk on iPad
  • Housekeeping
  • Basic reporting
Get Started
Más Popular

Full Suite

12 US$/mes
  • Everything in Cloud PMS
  • Guest self-service
  • Upselling module
  • Digital key
  • Advanced analytics
  • 1,100+ integrations
Get Started

Enterprise

15 US$/mes
  • Everything in Full Suite
  • Multi-property management
  • Centralized reporting
  • Custom integrations
  • Dedicated account team
  • SLA guarantee
Get Started

Precios verificados por última vez: 26 de marzo de 2026

¿Para quién es Stayntouch?

  • Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service
  • Hotel management companies needing multi-property PMS with centralized reporting
  • Properties focused on ancillary revenue through upselling and guest experience enhancement
  • Hotels migrating from Oracle Opera wanting a modern cloud alternative at lower cost

Detalles Técnicos

Plataformas
webiosandroid
Implementación
cloud
Seguridad y Cumplimiento
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El Veredicto

8.1/10Muy bueno

Stayntouch obtiene un 8.1/10. Destaca por mobile-first design lets staff check guests in from anywhere with an ipad — no front desk counter required Ideal para full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service Ten en cuenta que per-room pricing at $8-$15 makes it expensive for budget properties — 200 rooms = $1,600-$3,000/month

Preguntas Frecuentes

Stayntouch is more modern, mobile-first, and significantly easier to implement. Oracle Opera offers deeper functionality for very large resorts (500+ rooms) with complex operations. For hotels with 50-300 rooms wanting a modern cloud PMS, Stayntouch is often the better choice. For 500+ room resorts with extensive conference operations, Opera is still the standard.

Staff use iPads to check guests in anywhere — lobby, restaurant, poolside. The app pulls up the reservation, processes payment, assigns a room, and can even trigger digital key delivery to the guest's phone. It transforms check-in from a counter transaction into a conversational welcome.

Puntuacion
Facilidad de uso8.1
Funcionalidades7.6
Relacion calidad-precio7.6
Soporte8.1

Basado en analisis editorial