Softabase
RingCentral logo
Dialpad logo
Migration Guide 2026

Migrate from RingCentral to Dialpad

Complete guide to switching from RingCentral to Dialpad. Step-by-step instructions, data migration tips, and best practices for a smooth transition.

Quick Comparison

RingCentral logo
Migrating From
RingCentral

All-in-one cloud phone system with VoIP calling, video meetings, team messaging, and AI-powered contact center for businesses of every size.

8.6(15,400 reviews)
Starting at$20/mo
Dialpad logo
Migrating To
Dialpad

AI-powered business phone system with real-time transcription, sentiment analysis, and coaching for sales and support calls.

8.2(4,200 reviews)
Starting at$15/mo

Why Migrate from RingCentral to Dialpad?

Teams often switch software for various reasons. Here are common motivations for migrating from RingCentral to Dialpad:

Better pricing or value for money
Missing features in current tool
Poor customer support experience
Need for better integrations
Company growth requiring more scalability
Consolidating tools and reducing tech stack
Better user interface and experience
Compliance or security requirements

Migration Checklist

Follow this step-by-step checklist to ensure a smooth migration

1
Pre-Migration
Audit your current data and usage in RingCentral
Identify critical workflows and customizations
Export all important data and backups
Review Dialpad features and pricing
Set up your Dialpad account
Plan your migration timeline
2
Data Migration
Export data from RingCentral
Clean and prepare data for import
Map fields between systems
Import data to Dialpad
Verify data integrity
Set up integrations
3
Post-Migration
Train your team on Dialpad
Run parallel systems for testing
Migrate remaining users
Cancel RingCentral subscription
Archive old data backups
Document new processes

Data Migration Tips

Exporting from RingCentral

Before migrating, export all your data from RingCentral:

  • Look for export options in Settings or Admin
  • Export data in CSV or JSON format
  • Include all records, attachments, and history
  • Verify export completeness before proceeding
RingCentral Details
Importing to Dialpad

Set up your data import in Dialpad:

  • Check import tools and supported formats
  • Map source fields to Dialpad fields
  • Test with a small batch first
  • Verify data after full import
Dialpad Details

Timeline & Cost Considerations

Typical Timeline

2-8 weeks

Depending on data volume and complexity

Team Training

1-2 weeks

Getting your team up to speed

Overlap Period

1 month

Running both tools simultaneously

Important Considerations

  • • Plan for potential downtime and have a rollback strategy
  • • Budget for temporary dual subscriptions during transition
  • • Consider hiring migration consultants for complex setups
  • • Don't underestimate the time needed for team training

Frequently Asked Questions

Ready to Make the Switch?

Compare RingCentral and Dialpad side-by-side, or explore other alternatives.