Pricing
subscription
Best For
HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows
Rating
7.9/10
Last Updated
Feb 2026
TL;DR
FieldEdge is what experienced HVAC contractors choose when they want revenue tracking and flat-rate pricing without ServiceTitan's price tag. The flat-rate pricebook integration with Coolfront is genuinely strong. The mobile app is functional but feels a generation behind Jobber. Good for established plumbing and HVAC companies that need depth over polish.
What is FieldEdge?
FieldEdge: Revenue-Focused FSM for Trade Contractors
FieldEdge (formerly dESCO's ESC platform, rebranded after the Coolfront acquisition) targets the same market as ServiceTitan but with more accessible pricing. The platform has been serving HVAC and plumbing contractors for decades—the product has depth in places that newer entrants miss.
Flat-rate pricing is the flagship capability. The Coolfront integration gives technicians a tablet-based pricebook with thousands of pre-built HVAC and plumbing repair line items, priced for presenting good-better-best options to homeowners in the field. The upsell workflow mirrors what ServiceTitan does, at a lower platform cost.
Revenue reporting by technician is available—you can see who is closing what services at what average tickets. This is the capability that separates FieldEdge from simpler tools like Jobber, and it matters when you are managing a team of 10 or more technicians.
Platform Strengths and Gaps
The service agreement module handles recurring maintenance plans with automated scheduling and renewal reminders. QuickBooks integration is solid. Dispatching works through a visual calendar board with drag-and-drop scheduling.
The mobile app is functional but dated compared to Jobber or Housecall Pro. Technicians can complete jobs, collect signatures, and process payments, but the UX requires more taps than competitors. This matters at scale when technicians are completing 6-8 jobs per day.
Who FieldEdge Serves Best
Established HVAC and plumbing contractors with 10-50 technicians who prioritize flat-rate pricing, revenue tracking, and service agreements over cutting-edge UI. Companies that have been on legacy software (like ESC's older desktop product) and need a cloud-based upgrade with familiar depth.
Pros and Cons
Pros
- Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
- Technician revenue tracking and scorecards help managers identify top performers and coaching needs
- Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
- Service agreement module with automated renewal and scheduling handles recurring revenue reliably
Cons
- Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
- Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
- Less suitable for field service industries outside HVAC and plumbing trade work
- Customer support has received mixed reviews; complex issues can take longer than expected to resolve
FieldEdge Pricing
Standard
- Scheduling
- Dispatching
- Invoicing
- Mobile app
- QuickBooks integration
- Customer history
Premier
- Everything in Standard
- Flat-rate pricebook (Coolfront)
- Service agreements
- Revenue reporting
- Technician scorecards
Pricing last verified: February 20, 2026
Who is FieldEdge Best For?
- HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows
- Established trade contractors looking for a ServiceTitan alternative at lower cost
- Companies with service agreement programs needing reliable renewal automation
- Businesses migrating from older ESC/dESCO desktop software to a cloud-based platform
