Softabase

Pricing

subscription

Best For

Hotels wanting guest self-service without investing in expensive kiosk hardware

Rating

7.9/10

Last Updated

Mar 2026

TL;DR

Clock PMS+ is the European PMS that's been quietly winning over independent hotels since 1995. The platform combines traditional PMS functions with forward-thinking features: guest self-service apps, contactless check-in/out, digital keys, and a surprisingly good booking engine. It's particularly strong in Europe and growing globally. At $5-$10 per room/month, it competes directly with Mews.

What is Clock PMS+?

28+ Years of Hotel Technology

Clock Software was founded in Bulgaria in 1995. While that origin might raise eyebrows, the product is enterprise-grade. Over 5,000 properties across 70 countries use Clock PMS+. The company has quietly built one of the most feature-complete cloud PMS platforms available — without the marketing budget of Cloudbeds or Mews.

Guest Self-Service That Works

Clock's guest-facing technology is genuinely impressive. The self-service web app lets guests check in before arrival, choose their room, make requests, order room service, and check out — all from their phone. No app download required; it's a web app. For hotels wanting to reduce front desk queues without buying expensive kiosks, this is a practical solution.

Complete Operations Platform

Front desk, reservations, housekeeping, maintenance, F&B, spa, activities, and reporting are all built in. The channel manager connects to 300+ OTAs. The booking engine handles direct reservations. Revenue management tools suggest optimal pricing. It's a genuine all-in-one that covers more operational areas than most competitors.

The POS Module

Clock includes a point-of-sale system for restaurants, bars, and retail outlets within the property. Charges automatically post to guest folios. This integrated POS eliminates the need for a separate restaurant system in small to mid-size hotels — a real cost saver.

Why It Flies Under the Radar

Clock doesn't have the marketing presence of Cloudbeds or Mews. The company is based in Bulgaria, which means less visibility in North American and Western European markets. But properties that discover Clock PMS+ consistently rate it highly for feature depth and value.

Pros and Cons

Pros

  • Guest self-service web app for contactless check-in/out requires no app download — just works
  • Integrated POS for hotel restaurants and bars eliminates the need for separate F&B systems
  • Per-room pricing ($5-$10/room/month) is competitive with Mews and cheaper than Oracle Opera
  • Covers more operational areas (spa, activities, F&B) than most mid-market PMS platforms
  • 28+ years of development means the platform handles obscure hotel scenarios that newer PMS miss

Cons

  • Less brand recognition than Cloudbeds or Mews, which can matter when evaluating vendor stability
  • Bulgaria-based company means limited local presence in North America and parts of Asia
  • The interface is functional but not as visually polished as Mews or Cloudbeds
  • Channel manager connects to 300+ OTAs — solid, but fewer than SiteMinder at 450+
  • Support timezone coverage can be an issue for properties in the Americas

Clock PMS+ Pricing

Essential

$5/month
  • Cloud PMS
  • Channel manager
  • Booking engine
  • Front desk
  • Housekeeping
  • Basic reporting
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Most Popular

Professional

$8/month
  • Everything in Essential
  • Guest self-service app
  • POS module
  • Revenue tools
  • Advanced reporting
  • API access
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Enterprise

$10/month
  • Everything in Professional
  • Multi-property
  • Custom integrations
  • Dedicated support
  • SLA guarantee
  • Training package
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Pricing last verified: March 26, 2026

Who is Clock PMS+ Best For?

  • Hotels wanting guest self-service without investing in expensive kiosk hardware
  • Properties with restaurants and bars needing integrated POS in their PMS
  • European hotels looking for a mature, feature-rich PMS at competitive per-room pricing
  • Mid-size properties (30-200 rooms) wanting an all-in-one operations platform

Technical Details

Platforms
webiosandroid
Deployment
cloud
Security & Compliance
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The Bottom Line

7.9/10Good

Clock PMS+ scores 7.9/10. It stands out for guest self-service web app for contactless check-in/out requires no app download — just works Best suited for hotels wanting guest self-service without investing in expensive kiosk hardware Keep in mind that less brand recognition than cloudbeds or mews, which can matter when evaluating vendor stability

Frequently Asked Questions

Clock PMS+ has been in the hotel technology market since 1995 and serves 5,000+ properties in 70 countries. The platform is cloud-based with 99.9% uptime. It's a mature product that handles complex hotel operations including multi-property management.

Yes, Clock PMS+ includes an integrated channel manager connecting to 300+ OTAs including Booking.com, Expedia, Airbnb, and regional channels. Rates and availability sync in real time across all connected channels.

Score Breakdown
Ease of Use7.9
Features7.4
Value for Money7.9
Support7.9

Based on editorial analysis