AnyDesk vs GoTo Resolve: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
AnyDesk
8.0(5,200 reviews)
Lightweight, fast remote desktop tool with proprietary DeskRT codec delivering low-latency connections at just 14.90/month for individuals.
GoTo Resolve
IT management and remote support platform from GoTo (formerly LogMeIn) combining helpdesk, remote access, device management, and zero-trust security.
Quick Comparison
| Aspect | AnyDesk | GoTo Resolve |
|---|---|---|
| Best For | IT professionals who prioritize connection performance and low latency | Small IT teams (1-5 technicians) wanting one platform for support, devices, and tickets |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Deployment | cloud, on premise, self hosted | cloud |
| Platforms | WINDOWS, MAC, LINUX, IOS, ANDROID | WINDOWS, MAC, IOS, ANDROID |
| Rating | 8.0/10 | 7.3/10 |
Pros & Cons
AnyDesk
Pros
- DeskRT codec delivers measurably lower latency than TeamViewer — remote work feels native
- Tiny application size (under 4MB) with option to run portably from USB without installation
- At $14.90/month, significantly cheaper than TeamViewer for equivalent individual plans
- Free personal tier works without aggressive commercial-use detection that plagues TeamViewer
- Clean, focused UI without feature bloat — does remote desktop extremely well
Cons
- Enterprise admin console is less feature-rich than TeamViewer Tensor for large deployments
- Lower brand recognition than TeamViewer — non-technical users may not trust installing it
- ITSM integrations (ServiceNow, Jira) are limited compared to TeamViewer or ConnectWise
- Mobile remote control experience is functional but less polished than TeamViewer
- On-premises deployment option requires more manual configuration than competitors
GoTo Resolve
Pros
- Zero-trust execution model requiring multi-party approval is a genuine security differentiator
- Converged platform combines remote support, device management, and ticketing in one tool
- Free tier with 3 devices lets small teams start without commitment
- Patch management and software deployment reduce the need for a separate RMM tool
- Session recording and audit logs support compliance requirements
Cons
- GoTo brand confusion from multiple rebrands makes evaluation and comparison difficult
- Individual features (remote, ticketing, management) dont match specialized tools in depth
- Pricing at $57/month is higher than remote-only tools for teams that dont need full IT management
- GoTo pricing and packaging changes during product transitions have frustrated existing customers
- Mac device management lags behind Windows capabilities
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| AnyDesk | freemium | Free0 |
| GoTo Resolve | freemium | Free0 |
Our Verdict
Choose AnyDesk if...
IT professionals who prioritize connection performance and low latency
Choose GoTo Resolve if...
Small IT teams (1-5 technicians) wanting one platform for support, devices, and tickets
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.